Matt is professional, knowledgeable and a pleasure to work with. After my vehicle had the same part replaced numerous times, Matt was able to use the Lemon Law to obtain a brand new vehicle for me from a large domestic car manufacturer. Strongly recommend!

Matt worked with me on my lemon law case, and I got every dime back on my vehicle. He was very knowledgeable, answering all of my questions and alleviating my concerns. He was great at setting expectations on the timing of everything and the steps involved in the process. He pushed back on the manufacturer when their initial offer was not sufficient. I was very pleased with the outcome when we settled. I'm so glad I worked with Matt instead of another attorney or attempting to handle it myself (which a different lemon law attorney had advised me to do!)- it was much simpler and gave me peace of mind knowing he would not accept less than I was owed. Thank you, Matt, for your expertise, dedication and persistence!

I highly recommend Mr. Norris . My situation was a little difficult but Mr. Norris did his very best to help me.
He advised me throughout the process about what I could or couldn't do.
If you ever need a great, reliable, honest and professional attorney, please give Mr. Matt Norris a call.

I was having a major issue with a car I recently purchased. After numerous trips to the dealership with no results, I spoke with Mr. Norris regarding my issue. Mr. Norris explained the process in great detail. His communication was outstanding, always making himself available. After a short period of time he called with great news...the manufacturer ended up buying the car back and compensated me for all the payments I had made. I was very happy with the results and would highly recommend Mr. Norris.

The Norris Law Firm was fantastic to work with throughout a case against a large Chrysler/Jeep/Dodge dealer. I would recommend them to anyone needing a truthful and hardworking attorney.

Matt did a great job with my lemon law suit. He helped me navigate every step of the process. Due to his tenacity and knowledge of the law we were able to come out with a complete win. I highly recommend his services! He is also easy to get ahold of wether via email or phone!

I would recommend this attorney to anyone having issues with new or used w/ warranty vehicles. I was having a great deal of trouble with a car I purchased, it was in and out of the shop every other week and I was missing time at work due to having to take it in, Mr. Norris got my back I had paid on the vehicle and go me out of the loan that I would have been paying on for the next 5 years. Very pleased with my results and Mr. Norris's knowledge of the law!!

Matt Norris is an excellent attorney he handle my case. I appreciate his professional and all the work that he put into my case. I would differently recommend him to anyone that has a lemon law case. He is the best.

Really good experience. Was very thorough and professional throughout the whole process and ended getting me a nice lumpsum for my lemon vehicle. Definetly the go to attorney for lemon lawsuits.

Matt was a fantastic support to me during a difficult time after being ripped off by a car dealer.

Very professional and reliable service that led to a satisfactory settlement of the case!

Worthless; I talked with him in a case against GM and he sent over the paperwork and after that I never heard a thing. Now I am dealing with another lawyer and I currently have a lawsuit against GM out and expecting a court date soon. Seemed like a nice guy but very unprofessional to not respond back after 5 emails and 2 voicemails that I left.

Great law firm, worked with them entirely over the phone/email since we live in WNC. They helped us resolve our minivan lemon situation.

I am please to say that the outcome of my vehicle with a large domestic car manufacturer has come to an end! I couldn't have come through this difficult process without the help and knowledge of Matt Norris. Matt has been such a life saver thorough this, what would have been exhausting and literally never ending process. He has been through this many times and knows exactly what needs to be done for his clients. He was always kind and willing to answer any questions or concerns that I had. Before I found him, I had fought the company on my own for months and nothing then finally found him! I couldn't have got to this point and this fantastic outcome if it weren't for him.With this being said, I fully recommend Matt Norris, he's extremely knowledgeable, works very hard for his clients and this is definitely his area of expertise! Thank you Matt for all of your hard work for me, this couldn't have turned out any better! You are the amazing at what you do! Best wishes and again, many thanks!

I hired Matt to handle a Lemon Law issue with a major automobile manufacturer. My experience with Matt was superior, beginning to end. After consulting with 2 other attorneys, Matt was the only one that instilled confidence that I had a strong case and he was the only one that was willing to fight for my rights and had my best interest in mind.

His communication was excellent, keeping me up to date on all aspects of the proceedings. He made certain I understood every step, he made things easy to understand and listened patiently to any concerns I had. Matt instinctively knew what attention I needed and dealt with me proactively, which helped put me at ease. Matt is an excellent and skilled attorney with great knowledge of the law. He does what he says he will do, when and how he tells you he will do it. Matt delivered a very positive outcome to my case--a settlement over what I expected. I am so grateful to him! I felt that I had a true partner in handling a difficult situation. I highly recommend Matt. Thanks Matt!

Matthew Norris is an awesome attorney he helped us out when a dealership tried to take advantage of us we highly recommend him and if need be would definitely use his services again!!

Appreciate the great advice and knowledge of the auto industry....Matt resolved our issue quickly with the desired results. Highly recommend!!

After months of struggling with a Lemon and being denied the right to file a notice of repair with the manufacturer I contacted Norris Law Firm.

I was impressed from the first time I talked with Norris Law Firm. Mr. Norris told me exactly what to expect. He has given me great advice and has been prompt to respond to any question I might have. Best of all, Mr. Norris has resolved my case and I no longer have the Lemon.

I found out, even thought NC has a Lemon Law, that I could not deal with the manufacturer alone. I highly recommend that if you are faced with an automobile lemon that you contact Mr. Norris at Norris Law Firm.

I would highly recommend Matt to anyone! Don’t hesitate to call him! He handled my case quickly, kept me in the loop with what was going on, answered all my questions and we won!

Never heard back in 2 weeks after we first spoke. It takes less than 1 min to leave us a voicemail message or reply back to our email. I get you can't take every case & your busy, but you absolutely wasted our time having us fill out your paperwork, send it in, and leave 3 unanswered voicemails. Extremely unprofessional

Matt did an amazing job working out an issue with the dealership for me. The resolution was better and faster than I expected, and I am incredibly grateful to him.

Matt was a tremendous asset in my suit against a large domestic manufacturer. He is extremely knowledgeable regarding the terms of the lemon law and handled all aspects of the case, requiring little involvement on my part. I am extremely satisfied, appreciative of his assistance, and satisfied with the outcome.

Mr. Norris did an exceptional job with my lemon law case against a large domestic car manufacturer, I had originally started with another attorney when I first began to pursue the lemon law but I was not given a satisfactory settlement or resolution for my case. Then I reached out to Mr. Norris and he gave me great advice and took on my case against the large domestic car manufacturer, Mr. Norris was able to get me the settlement I was looking for and resolved my lemon law case. I recommend Mr. Norris to anyone who truly wants a great attorney that is very knowledgeable with the lemon law and will actually get you the results you want! Thank you for all you did for me Mr. Norris!

Matt Norris and his team did and excellent job with my case. After the 4th attempt of taking my car back to be fixed with no results. Matt stepped in and got fast results. From the very first we talked he keeped me posted and up to date through the whole process. I highly recommend Norris law firm if you have any lemon law issue. Thank you guys again for the fast and excellent customer service. God bless!

When having issues with a new vehicle Mr. Norris always communicated what was going on in the process. He always returned my calls and I am very pleased with the outcome. I would recommend Mr. Norris to anyone

Matt works HARD for his clients, and he definitely worked hard for me!! I had a lemon, which was brand new, and it ended up having issues that only someone like Matt could understand. He took on my case, and put in the hours and work and ended up getting me everything I wanted and more!!! If you have a lemon, Matt is definitely the person you want fighting for you!!!!!

Matt Norris helped me out a ton after buying a "new" car with a huge dealership that did me wrong. He asked me what I wanted from the deal from day one, told me what was likely and what wasn't but that he would be delighted to stand by my side either way. He got me back not a penny less than what I wanted from the deal. Communication was great. He told me from the start that his quickest response is usually through email. Would reccomend Matt 100% for your attorney needs!!

When the manufacturer of my new car was ignoring me and not returning my calls, Matt was able to get their attention and resolve my Lemon Law case with a large foreign automotive manufacturer. My case took far longer than I had ever imagined, but Matt continued to keep me in the loop and updated as the manufacturer continued to drag their feet. Thank you Matt for excellent service!

I haven’t heard from this guy since our initial consult!! How unprofessional!!!

Matt did a great job, communicated well and made this difficult process a lot easier

Attorney Matt Norris is awesome! We had a long, drawn out battle with a used car salesman. Matt stuck it out and endured to the end after numerous continuations and long drives. In the end, we were victorious. Hopefully my case will serve notice to used car dealers everywhere, that you cannot just polish up a car on the outside knowing that it is junk on the inside and sell to an innocent consumer. This dealer lost and had to pay for his deceitful practices. Thank the Lord, he lead me to Attorney Matt Norris!

We went through arbitration on our own and we lost. We thought it was hopeless until we called Matt. He listened to our grievances and worked immediately on our case. He put our minds at ease. It was like the peace of mind you get when you are a young child and you know that your parents will make everything all right. Matt is a legal bulldog who fought the bully car manufacturer for us. He got us out of our lemon and we are very pleased with our new car.

Matt and his assistant Rachel were both wonderful to work with. My case was more difficult than the average because instead of doing an even trade I wanted to go with a different model. Matt worked tirelessly for months to help me reach an agreement with the manufacturer that I was satisfied with. I spoke with several N.C. Lemon Lawyers and decided that Matt was the one who would work the hardest for me. He definitely delivered and kept me positive throughout the entire process. He communicated regularly and kept me updated on every single detail of the case. If you have a lemon vehicle I would absolutely recommend him to represent you!

Matt is an amazing lawyer! He was able to help with all my questions before and during the court process. He handled our case with efficiency and got great results. I would definitely recommend him!

We had a vehicle with many different problems and multiple visits to the dealership in the first 12 months. After two months negotiating with the dealership and manufacture OURSELVES, we were given an unreasonable ‘offer’ with some pitfalls set by the dealership.

We contacted a couple of attorneys and only Matt agreed with us and thought the offer was not reasonable. He took care of everything professionally. Except sending the repair orders and signing some paper works, we literally didn’t have to worry about anything else. In about two weeks, the manufacture made an offer in our favor, a replacement even with a higher trim.

Rule of thumb. Don’t waste your valuable time negotiating with the dealership or manufacture. Call Matt immediately if you think you have a lemon law claim! He will work hard to get you the best result and it will be so much better than what you could get on your own.

Excellent lemon law attorney! 5 stars!!!

Mr. Norris took on my case against a corrupt contractor who was swindling people out of money. This contractor damaged my property and wanted more money to finish the job. The contractor took payment and left without completing the work. We hired another contractor to correct the work and finish the job. I hired Mr. Norris to go after the old contractor and we not only got our money back but also the cost for the new contractor to come in and fix the old guy's work.
Mr. Norris was able to go to court and win the case, but then went after the first contractor's assets and forced him to pay up- he was there every step of the way. If you need a lawyer, call the Norris Law Firm.

So let start with my story. About 2 years ago i leased a 2014 VW GTI brand new. After about a 2k miles i started having tons of problems, so I contacted Mr Norris. I told him of my issues and he got to work quick. I had about 12 repair papers and the car had been sitting at the dealership for all in all over 30 days. I really didn't think i had a leg to stand on with a lemon claim but Mr Norris looked over my case and told me that I had a good case and with all my paperwork I had some leverage. So he contacted VW Group of America and spoke with them and scheduled a meeting with one of the big guys that represented VW. During this meeting I was asked some questions that i wasn't entirely sure about. And that's when Mr Norris stepped in and really let them have it. The longer i listened to Mr Norris asking them questions he really surprised me and made me think in my head (Damn Matt's good!). He was asking them questions that were making them stutter and not know a answer to. After the meeting was over I spoke with Mr Norris and i asked him how did he think it went. He told me that it went well and just to hear that was a relief considering i was nervous before i went. He then told me that he would contact me in about 2-3 days to let me know how everything was gonna go. After 2 days i got a call from Mr Norris and got some great news. VW had ruled in my favor! And it was only because of Mr Norris professional work. His work pulled through and he successfully got me out of my car AND got me alot of my payments back. And thanks to him helping me out ALOT I now have a new car and was able to pay off some bills with the money I got back. So now I am doing better with a nicer car and have less bills! I would definitely recommend Mr Norris to anyone that's in the same boat I once was in. Matt will Get to work on your case quickly and have you out of your car in no time. And remember, the faster you call Matt is the faster you can get out of your problematic car!

Contacted Matt from San Diego CA, due to a vehicle that I purchased in NC. Advised me properly, was very helpful and professional. Processed my case and got results quicker than I expected. Constantly informed me of any changes and updates along the process.

I highly recommend Norris Law Firm to anyone needing legal help. He is an honest hard working attorney.

Matt did a great job for me. I was being stonewalled by the manufacturer of my truck. They would not respond to my requests, gave me nobody to correspond with, and were generally void of any customer service. Matt got a response out of them immediately. He was persistent and eventually negotiated the exchange of a new truck for my defective truck. Be patient (it takes a loooong time), provide Matt the info he needs, and he will provide you the best chance for a positive outcome. He was responsive and straight forward. If you have any inkling that you want to pursue a buy-back or exchange, don't waste your time trying to deal with the manufacturer directly. Do yourself a favor and hire Matt.

My issues with this domestic car dealer began within two months of purchasing a brand new vehicle. Within the next month, I chose to hire an attorney for this unfortunate process. He immediately began working to resolve my case and instructed me on my next moves as well. He was extremely helpful with any questions I had, was able to expedite the process of the buy back, and return of the vehicle was a breeze. I definitely recommend him to anyone in the area looking for a lemon law attorney.

I retained Matt for an warranty denial issue with a big leisure vehicle manufacture. Matt couched me thru out the process. At the end we will able to get the results without going to court.

Like other mention Matt always communicate with me via email or telephone calls on an timely matter.

I highly recommend Matt Norris. If I ever need counsel again, he will be my first call.

Thanks,

Jose

I have worked with Mr. Norris before and won that case as well. Mr. Norris is highly motivated and clearly interested in listening and guiding someone through a Lemon Law process. I have had a Vehicle Leaking from the roof for over 9 months, took it to the shop approximately 6-8 times for repairs. I had pictures of the leaks, timelines to when they occurred etc. However even with all this the thing that really won my case and allowed me to be able to turn the Lemon in and get a replacement vehicle was Mr. Norris' consultations with the 3rd parties lead attorney. I highly recommend him and he is an absolutely caring, patient and great person as well as a phenomenal attorney. If you have Lemon Law problems and meet the required criteria I would go to no one else. He is simply the best. While it took over 9 months to resolve my problem he was extremely patient and kept me in line. I had a tendency to lose my patience and he would calm me down and allow the process to take its course. He is simply great at what he does. Don't hire anyone else if you want the best attorney out there. I went from a 2013 to a 2015 vehicle at no cost to me with his help. But the best thing of all I was able to turn in that true Lemon that the company really gave me a hard time with, regardless of a mountain of pictures etc. Mr. Norris and the 3rd Party Lawyer was the real reason I was successful in getting out of my nightmare with his help. 5 Stars.

Five Star Service and Results.

I retained Matt Norris to handle a desceptive trade practices case for us. While clearly a good case it required a considerable amount of investigation and a careful strategy in order to ensure the defendant was held accountable. We were impressed with Matt’s thoughtful approach and clear understanding of the case which he took the time to thoroughly review before he acted. I believe it was this attention to detail and willingness to pick up the phone and discuss matters as required that paid dividends. The case was fully resolved and I was delighted to have been able to work with such a capable and practical attorney.

Matt was the first lawyer we ever had to hire for anything in our lives. After having a difficult time with the car manufacturer, Matt was able to assist and achieve positive results. He always updated us on new information as it came in, and always returned my phone calls. I knew he was probably a very busy person, so I always left a voice message or sent an email, but I always received a response within a day, and most of the time that very same day. Ultimately, everything worked out for us and we are very happy with the end result! I highly recommend him for any Lemon case!