For starters the waiting room was too small for the amount of people in it, the tech was great(seemed more like a doctor than the doctor) the receptionist was ok. The service was horrible in optical. After choosing my glasses everyone's back was turned to me and got zero attention. When someone finally did wait on me they were quite rude and gave zero explanation to when my glasses would come in or anything of that nature.

Great

This place is horrible. From start to finish there's not a single good thing about this place. 1st visit. there's about 15 people crammed in this small waiting room with no air conditioning. After waiting for over 1 and a half hours, I get back and they do the typical test. 2nd visit, once again stuck in a small but now dirty waiting room with at least another 12 people. This waiting room can maybe fit 8 to 10 people comfortably (note the maybe), but when people are having to stand in a room with NO AC, it gets hot and uncomfortable extremely quick. Then making them wait excessive amounts of time past their scheduled appt. time is ridiculous. During my 1 hour wait for the 2nd visit, I hear the receptionist do nothing but apologize to every single person that came in and out of the office. As well as the few phone calls he had. I addressed my concerns with the "Manager", it became obvious she didn't care too much for criticism of any sorts, even if it was constructive. And instead spent the 1st 15 minutes of my time back there justifying the delays and the over crowding by using Medicaid as an excuse. During this time I was able to also openly read medical records of other patients that were left out in the open! Once I seen this I became rather upset and demanded that this be my last visit and I will not return. There are clear Fire Safety regulation violations and HIPPA violations going on here. But once again, you can't give that woman any kind of advise as it just makes "YOU" the bully.

Girls that work there are very rude they don’t have time to answer questions or help pick out glasses making sure they fit ur face just there advice There was A gentlemen asking one of the girls there what do u think about Completely ignored him and kept on going on till he asked again and she said sure they look good so I said let me see if they look all right and he said thank you that was their job so I advise myself next time not to go there again or my family and friends so bad service with the receptionist and all the girls that work in the back

Y'all closed an hour and a half early and wouldn't even open the door. Several people came to pick up glasses and stand at the door waiting at 330. You send me a message telling me Tuesday to Thursday you can get glasses 2 to 4 and then workers just walk by and don't even open the door to explain.

HORRIBLE!!! I HAD A HARD TIME GIVING THEM EVEN ONE STAR! HIS DOG IS THE ONLY THING GOOD ABOUT THIS PLACE. HAD AN APPOINTMENT AT THE BEGINNING OF FEBRUARY WHICH THE DR NEVER EXAMINED ME AND BARLEY GOT MY GLASSES TODAY AFTER CALLING AND GOING BY SEVERAL TIMES. I LIVE OUT OF TOWN BY THE WAY. WENT TO PICK THEM UP AND THEY MADE ME WAIT FOR SONJA AT THE FRONT TO GET OFF HER BIG LAZY ASS TO GO GET THEM! SHE WAS SUPER RUDE AND WAS PRETENDING LIKE SHE WAS BUSY. WHAT A JOKE! HAVE NO IDEA HOW THIS PLACE IS EVEN OPEN!!!