Charles is great. I would recommend The Gray Law Firm to anyone needing a real estate attorney.

A sincerely good guy!

I’m the type who wants for others what they want for themselves, having said that is the reason behind this review. As a first time home buyer it’s one of those very special moments in your life, like getting married or having a baby. It was for me because I had put so many stipulations in the way thinking I didn’t have what it takes or enough money or that I had to be in a certain position to do so. Well I started my homebuyer process in November of 2018 and on February 15, 2019 I was a new homeowner. I was so thankful and grateful, I felt the words was not enough to express that to everyone involved. The realtors (McFadden’s) and the 3 inspectors that was recommended by them, loan officer (Lamont Watson) and staff at Guild Mortgage Company, and closing attorney’s office (Gray Law Firm). Then, like now I’m writing a review but for a different reason and my heart is broken into pieces. I will try not to make this long and full of details but direct and to the point. On March 4, 2019, I discovered an animal in the attic of the house which got in from the roof. I reached out to the realtors and they sent the same person who inspected the house and I had to pay for him to close up holes around the perimeter or the roof. I moved into the house during the winter months so we were using the central heat of course, but when the temperature warmed up we now need central air. It’s was the second week in April the air don’t work, wow…okay no worries just use the home warranty they said, (the home warranty was requested by the realtor in my closing agreement). The heating and air company came out and then stated that I will hear something from the office. When the office reached out they asked me did I want to repair the unit and that it was going to cost me $1790. I needed to know why and asked for an itemized invoice, I was provided the diagnosis from the heating and air company (Hospitality). The home warranty company (AHS) stated the same thing ($1790.) when I called and asked for a breakdown of the totals I was told they could not give me that. I called the home insurance company to come out, it was nothing they could do about the AC but I had to open a claim because the roof has to be replaced. I have a claim on my home and have not even been in the house for 2 month. Total cost for roof repair $8471.52 plus my deductible.
At this point, all that is going on I’m frustrated, angry and desperate. I reached out to everyone, the realtors, nothing, the mortgage company, nothing and they didn’t even return my call. They never missed a beat of calling me back or reaching out for what they needed from me during the process. I reached out the law firm that did my closing and was told I’m sorry but unfortunately you are responsible because it’s your home.

At that point in my life you guys I GAVE UP, I was tired of being told it’s on you. No one to turn to assist me. In my heart I really feel that I was done unjustly. I feel that the only thing I should have had to deal with that soon after moving into my new home was cosmetic things. I have three small AC units which do not cool the whole house and when using them it causes the lights to go out. I should’ve been wrote this review but it wasn’t until yesterday (07/03/2019) when I got in my car to leave from work and saw the temperature reading 108 degrees outside. I don’t want anyone else to experience this it’s not a good feeling. I gave it to God, because this is beyond me. I’m still saving to have my AC unit replaced. No matter how nice someone is or how God fearing we think one maybe, always, I repeat always don’t get side tracked by that, because I see that this is a money making industry and everyone is all for themselves or shall I say self gain, but it should never be at the expense and livelihood of others well being

Professional, courteous and humane. Highly recommend!!

Great folks working here