Highly recommend Heather for your immigration case. She helped my mom in getting her I601 approved and was extremely successful (no RFE - just straight approval). She helped us gathered all relevant information and put together our case. Thanks Heather!

my experience with my lawyer heather pool more then I will ever be able to say.she is dedicated ,smart,honest and truly an excellent lawyer and a person.she has a great team.she made my dream come true on my immigration case.every lawyer's said no to me when heather pool said yes.she does everything she says.a great human rights lawyer .pls go see her for ur case.

Highly recommended attorney for immigration, Heather is highly educated with the information needed in tough cases. She picked up our case due to a misleading immigration consultant who did not know the actual work it takes. Heather was able to get us back in track with the correct paperwork and documents needed to get my waiver approved and clear me of inadmissibility to the U.S. After a long period of gathering documents and information I was finally able to be approved for my residency, thanks to Heather's guidance and knowledge in immigration.

Heather handled our case with professionalism and knowledge. She helped us to be a best-case scenario, and we received an approval in the shortest time frame which was presented as possible. I would trust her knowledge and years of experience and highly recommend her for any immigration need. Her staff are also friendly and get back with you quickly. A+!

A+ Attorney. Heather and her team took on my very complex immigration case and aggressively fought for me to get my green card. The case went through the appeals process and the appeal was approved. Melissa and Yvonne were excellent to deal with throughout the years. I couldn't be happier with the representation I received. Don't waste your time with other Attorneys - contact Attorney Heather's firm!!

In the current arena of the United States' immigration coliseum; knowledge, skill, commitment and professionalism I feel are probably the most important and requisite qualities needed to be identified when choosing an immigration, or human rights legal counsel. Particularly, when an individual, or individuals are faced with the daunting task of securing the best legal representation and advice possible in such matters.

It is with a great sense of conviction, and admiration that I praise the high level of Immigration and Human rights legal capabilities of Attorney Heather L. Poole, and her most efficient office and staff in Pasadena.

In all honesty, it is quite effortless to applaud the proven capabilities of Attorney Heather L. Poole, after having had the opportunity to be represented by Attorney Poole, and thus being able to have first-hand knowledge of her excellent and impressive skills particularly with USCIS (the United States Citizenship and Immigration Services) as was my specific case. The Documents preparation, the attention to detail, the reviews , and the final interview prep by Attorney Heather L. Poole and her office were most commendable.

If you find yourself, your family member, or a close friend in the need of requiring legal representation that they can trust and count on for an immigration or human rights issue no matter how complex and no matter which State you reside in; I can guarantee that you would be in the best Hands with Attorney Heather L. Poole as your legal representative.

I hired Heather pool for a vawa case end of July 2017 after going through the most difficult time in my life ( an abusive relationship which took all my energy and will ) she seemed very compassionate and caring during a 50 minutes consultation and promised that my case will have a chance of 80% winning and I have nothing to worry about. I signed the agreement and payed the retainer. she was responsive to my emails before I made the payment usually within a day to answer any concerns.
Shortly after that it became VERY difficult to find someone to talk to in her firm.There was very little communication for two and a half month. Front desk - Legal assistant ( Yvonne) - If I was lucky Joyce Noch another employee just to encourage me to be patient and refused to give me any timeline for my case to be filed.
I was so frustrated since my EAD was about to expired and they seemed to not care at all. No matter how I asked to talk to Heather she was absolutely unavailable. I didn't live in CA so there wasn't anyway to go to the office and she ignored numerous emails sent to her. I was seriously considering that the firm is not real and it's just a game to rip me off so I sent an email to Heather and asked for termination of the contract and refund the retainer.
surprisingly she wrote me back in a few hours and said I was the one who withhold the critical information so they couldn't do their job and how great she is and what she's done for the case but as I asked the agreement is terminated and obviously no refund. The answer could not be more unreasonable.
It was three month of total nightmare and losing a lot of money. I almost forgot the abuse that I've gone through with my spouse and the way she treated me became the first subject with my therapist.
So thank you Heather for making me feel I'm no one and nothing once more while I gave my trust and money to someone else.

She is a very professional attorney and knows in and out when it comes to immigration law. One of the thing which distinguishes her from others is that she is a amazing person and goes above and beyond to help out her clients.