They will get you less money than they tell you at first. Make sure you have it in writing that they paid your bills. They only pay their people. They will leave you with the outstanding emergency bill. When you call to find out information they send you to fax machine. They will not return your call. Once they get you to agree to let them represent you, the unprofessionalism starts. One of the worst decisions. Now they are trying to send my ER bill to collections. Left me in bad shape.

This was my 1st time to ever seek an attorney for an auto accident. So neither less to say I was a little skeptical when choosing an attorney to handle my hit and run case, especially since "Tyler Perry (Madea)" says that lawyers are nothing more than liars...lol! However, I hit the bulls eye my 1st try. The Paralegal, Tommy handled my case and he did an outstanding job. We spoke regularly via texts and at times on the phone. I even went to the office for face to face meetings. I did not know what to expect nor did I know he would get me more than I could have every imagine. I would definitely recommend this firm to others.

These lawyers was bomb!!!! They did an amazing job with my case i was over satisfied! Thanks again i would definitely recommend them in the future.... thanks again!!!!

The public pretenders law firm. Truly dissatisfied with the way my wife case was handled. In addition, they threatened to put a lean on the case once we found different representation. Truly considering reporting this law firm to the bar.

Not a well organized firm and doesn't know how to talk to their clients Who they are working for. Won't ever call you back when you leave messages.

This is the worst law firm ever! You have to call and inquire about your case, they do not keep you informed. You have to retrieve your own medical bills because they are "waiting for them to be sent". They take their own sweet time. No urgency about them. Lazy, trifling, will not recommend to anyone. If I could give them a zero, I would.

You never have to worry about communication with them.. questions always answered. If not they will make sure they are all answered. They have good service. Youll like them if you decide to go to them

They Are Lazy And That White Man Is Racist As Ever!! He Is VERY Disrespectful!!! Never Seen A Law Firm Where You Have To Constantly Call And Check On Your Case!!! Scammers!!!

It has been over a month from the date of my accident and no one in this office has any information for me. Their Attorney Ann came to my resident and took her own photos of my vehicle then they tried pressuring me into a chiropractor (after receiving my medical records that one was not needed) and told me that was the only way they were going to assist me , if I said no to the chiropractor they would refuse to work with me. They are very unprofessional. Im completely dissatisfied. I would not recommend them at all.

Lisa and her staff really took care of me after my accident. 5/5, would recommend.

I was so scared when I got in my first car accident but Lisa's team was so helpful. They helped with my Property damage for no extra fee and answered all my questions. Definitely recommend.

Everyone is GREAT!!!!

Awesome staff and awesome customer service. I recommend them to the fullest, you won’t regret it!!!

I was in a major car accident four days after I got married! Talk about stress level and horrible timing. The last thing I wanted to do was drag the whole experience out, but it's really frustrating to be put in a position where the back of your car is completely ruined and the driver is just unapologetic. Even so, I was hesitate to do anything until I started feeling severe back pain a few hours later. I decided to call around to see if my case had any potential. Honestly, I just wanted someone to fix my car and pay my medical bills. What I got was much more than that. I got quality care from my case manager with Lisa Luong's office and she even sat with me a couple of times to explain the entire process. I even found out that I could pursue something called diminished value since my car took such a big hit. It took about 8 months for the whole case to wrap up, but most of that was me attending treatments. I literally paid NOTHING upfront. The reason I'm writing this lengthy post (I never write reviews) is that Lisa and her staff really helped me keep calm with all this happening. If I didn't have their guidance, I'd still be fighting the driver over car issues! Highly recommend contacting her office if you're in a car accident. I definitely will be sending everyone I know to her.

Great team. They kept me informed throughout the entire process. Whenever I had questions I would Email them and receive a call back the next day with my questions answered. I got back more than what was expected. Lisa got me 8x what the insurance was trying to give me for my vehicle’s depreciation value.

I was a cliente it took them 2 years to tell me that I did have a case I and made lose the opportoniity to seek another attotney will not referral them to anybody I am very unhappy

I would NEVER suggest these ppl to anyone, not even an enemy !!!! Glad my case is over, just so I don't have to deal with them anymore !!!!! Worst law office ever !!!!

They handled my case and a very professional manner I got a ton of money from my accident !!!! thanks to the law office of Lisa of Lisa Luong they handled all my expenses I have no complaints with the staff they have Great customer service !!!! And Janae did an Awesome job with keeping me updated There is no better attorneys office. PERIOD

I wish I could give them zero stars!!! they are the worst!!! They will take mostly ALL your money and do nothing!!!

This is the worst law office ever they procrastinate you would have to call the 1 million times for them to keep in contact with you. And they can not win a simple hit and run case. I HIGHLY DO NOT RECOMMEND 2/4/202

This firm did what they promised, they made it easy to get the care that I needed and to get compensated for my pain and suffering. Janay is sweet and Tommy got me taken care of fast! Thanx you guys❤️

Lisa Luong's Law Office is a great place. The staff is amazing and they really worked hard on my case. They work with you every step of the way, and explain everything clearly in both Spanish and English.

This office handled my case and did a GREAT job! They kept me updated and everything was handled expeditiously. I would recommend them to anyone!

Awesome law firm. Thanks for all of your support.

Case was stated in feb of 2019 and it’s been almost 9months and I still haven’t received my part of the settlement. You have to call them to check on your case.. the staff is nice but there communication is not were it should be as a business. I’ve been waiting since nov 1 on a bill negotiation ! This is not acceptable

Tommy is da bomb!!!that is all I can say, he did a great job and I am forever grateful!!!

I was reading all the reviews of how great they are and thought wow I wish they were as attentive and detailed about my case. Then I came upon the real reviews that had the same concerns I was having and realized the pleasant reviews must be buffers made by their staff and friends. It has been over a year with my case and I have spoken with this office only 3 times. When I call no one is ever able to update me. When I have gotten a call it was them saying the case should be resolved in 30 days, well that was almost 7 months ago. I haven’t heard from them since and when I call I just get a voicemail with no return call. I would never recommend this law office to anyone. Do your research before selecting a law office who calls you less than 12 hours after your accident.

Best Law firm of Atlanta! Carmen was great and Lisa was awesome we got exactly what she said we would get. Trustworthy

This is by far the best Law Office I’ve ever dealt with . They work efficiently to get you your money you deserve. Mr . Tommy He’s awesome !!! Thanks To the whole Lisa Luong Team !!!

Dishonest

At Lisa Luong’s office people show that they are concerned, they get in touch with you promptly, they keep me informed of the progress and I thank you so kindly for showing someone cares. Thank you again.

a friendly and professional firm :)) staff would always answer questions real quickly. i highly recommend to anyone who needs a personal injury lawyer. thank you

My case was handled by this office and they did an awesome job. Always keeping me updated and never had any concerns. I would call for the damages on my car and would get it handled right away. Recommend this office.

The staff was wonderful!!

Thank you Hasia, for the update regarding the case. I really appreciate you.

Am still waiting on my case to settle. Will update this when it does.

Handled my case quickly and kept me informed along the way. Very professional, I would recommend them to other people.

I was represented by the law office of Lisa Luong in a personal injury case. While the idea of a legal battle seemed to be more than I could handle at the time the office staff and Tommy made me feel secure in their ability. I’m great full that Tommy was always honest with me about what to expect and how the process would go.

Best experience I had with a law office. Lisa Luong fought to get me every penny for my case. Would recommend to anyone that’s been in any accident

Love the women at this office . Very professional and have answers to all your questions

The Law office has very friendly staff. They were very helpful from the report of the accident, through the treatment process, and on to the settlement. Our turn around was expeditious! Thank you so much.

The Law Office of Lisa Luong has a wonderful staff. Tommy Lee always answered any and all of the questions I had for him. He exceeded my expectations and was understanding of all my frustrations and needs. They made sure I was seen by the best chiropractor and he kept me informed the entire time. I would definitely recommend them to anyone, they are truly a blessing to me and my family.

Carmen did great .. i didnt expect as much as im getting sooo big shout out too this law firm

Got referred from a friend. They walked me through all my doctor visits and I never had to pay out of pocket for any of them. I received ALOT more than I expected. I’ll refer them to anybody!

Awesome staff and very profesional, always had the right answers, they always kept me informed of my case, I was very pleased with the outcome.

Was referred to this office after a car accident by a friend, and the overall result was more than what I was expecting. This is an honest establishment that was there with me throughout the whole settlement process and informed me with any information that they were aware of. Staffs were friendly and easy to talk to and so was the lawyer I was assigned with. Place was minutes from home so that was also a plus. Will be using this lawyer again in the future!

Lisa Luong firm is the most CROOKED law firm l ever experienced in my whole entire 39 years old on earth especially when it's come to Mr. Tommy Lee one of the law firm managers in charge, Dude talk very smooth, so he can figure out how to confuse you, l wouldn't recommend to no one, so be aware people who you trust to handle your legal ⚖ matters issues.

Still the best!!!

I give them 4half stars

Nice group

I'm very happy with the job the entire office did. My settlement was more than I thought was even possible. Lisa is excellent and I will undoubtedly recommend her to my family and friends.

waste of time My file is going to almost a year with no resolution. They make you do all the work and just drop it off it them .

This Law firm is Great. They work diligently to help there clients and communicate every step of the way. Everyone is Friendly and Helpful. I would go back to them again in the future.

They took my case for an accident I had when I was 9 months pregnant. The entire staff was very helpful and understanding of my condition. The carried me through the entire process with the upmost professionalism and concern. Very grateful for their attentions but also for the monetary recovery they got for my family. Id recommend anyone here.

I had a great experience at the law office of Lisa Luong. Her staff was very attentive and patient with me. They answered all of my questions and kept me updated on my case; even when I had doctor's appointments, they would call and remind me. They were able to get me a lot of money on my case, even more than I expected! I would recommend this office.

Never again!

I agree with Ricky. I was "let go" after being with them for 8 months. I was in an accident that wasn't even my fault. I never begged them for any info, as I figured it would take time. But He made it seem like he was "the best lawyer" around and that no other lawyer wouldn't get as much money as would do for me. He is also holding my mother's money from being released because they want to be difficult on a simple situation. I would definitely recommend NOT to bother with this firm. But if you must, then go for it!

Quick to jump for your business. Not so quick to get it done. No follow ups, and you have to beg for info.

I was pressured over the phone to "release them" from there obligations; as if the job was to hard for them. The accident was not even my fault. Not one ticket my way.

Bunch of lazy folks working at that office. Give them a try.