Read the very first 1 star review and mine is very similar.
When I first started dealing with Ms. Martin, she seemed like a real professional. I had to delay our project on our family trust until my wife and I were married, changed her legal name etc.. Every few weeks she would send me a followup email to let me know she would be there for me when we needed her services.
We started the Family Trust Paperwork the first part of December 2018. We made an appointment which she had to cancel for an emergency.
Between that appointment and our final meeting, she didn't respond to my emails for days, and finally I called and left her a message. Not a happy one either. She contacted me back by text and said she was traveling with a client.
A few days later I got an email saying her computers were down. Interesting part about this email was that for some reason it came with a Google map showing a Payson, address. Very strange when I thought she was working from Peoria. As it turns out she works from Payson. (In doing research today I found out her business is in Payson or she works out of Payson.) Not a big deal unless it snows or she doesn't feel like coming to town to make a meeting.
When she does show up she is in a rush and didn't allow us to read what she had down. (This is my BAD and STUPID).
That afternoon we go to our bank and the very first page of our Certificate and Abstract of Trust Existence and Authority for the Trust had the wrong successor Trustee listed to handle our affairs. Yet in the actual living trust is had the correct person with the other as second.
Had to have her make a correction and send me that page along with the fact she listed me with only one living child when I have two. When she makes these corrections several of the following pages had partial paragraphs deleted or completely missing.
After 8 days of no response from her I call (oh, she doesn't answer calls if she recognizes your number.) I left a voice message and immediately she called me back said that she had sent the pages on Thursday, didn't know why they didn't go through. After my first contact with her she only uses text or email. Sometimes her emails are quick to respond usually around 10 PM. The general rule is if she hasn't completed the task is days go by, and then she says she thought sent that two days ago.
Then she tells me her internet is down because of the snow. She says when she digs out she will correct. She sends me new pages and they are worse.
Yesterday I completely redid the 27 pages of the Living Trust and told her to review. She said she would and would get back to me.
To see if she checked it I left one date on the very last page as December 2018, which was on the draft, and not the real date of final product January 29, 2019.
Twenty-four plus hours later no response.
If you live in the Valley save yourself some headaches.
She also handled a second matter for me during the same time which was more of a nightmare than the living trust.
Several nights without sleep over what should be simple work for a professional Paralegal who uses a software program that they all purchase and fill in the blanks is unbelievable.
I know there are two sides to every story, this is just mine. Funny though how first review and mine are so similar.
My time and stress in doing this has value which I don't think she understands.

I paid Dawn Martin of Chatfield Legal Document Service in April 2018 to form an LLC for me and to provide me with the document I need to place my business into the LLC.

The LLC was approved in September 2018. As of February 2019 she has not provided me with the last document I need.

I have contacted her numerous times asking for this document. She has been full of these excuses:

I thought I did this.
I thought I told you that.
I thought I emailed you that form.
I did not have email or phone service due to a winter storm.
I thought I mailed that form to you through USPS.
I had a death in my family.
I was in the hospital for a few weeks.

I recommend you do NOT use Dawn Martin or Chatfield Legal Document Service. I am extremely dissatisfied with the service I received.

Very happy with the service.

I used Chatfield several years ago for a divorce and a will. Very professional and quality work. I would definitely recommend

Didn't like the place

Ms. Martin & Chatfield Legal Doc Service helped me with my chapter 7 bankruptcy. She is very knowledgeable, professional, experienced and she is mobile so I did not have to go anywhere. She made the stress just fall off of me and helped me through a very difficult time. My bankruptcy went through without any issues and I was able to start my life over. I would highly recommend Chatfield Legal Doc Service and Dawn Martin for all of your legal document needs.

Linda