Hello! I would like to say that this law firm has some amazing people working there...They handle your case with professional service,very knowledgeable and extremely courteous...If you have problems with your car and it turns out to be a lemon they will surely get you the results you deserve..
Review Left On 02/28/2020
Amanda Megens
As a consumer who had an issue with new vehicle, I didnt know what the best route to go was or who to trust. I came across The Law offices of Jon Jacob's and worked with the Temecula office. It was truly amazing how wonderful, honest and truthful they are and how they are only out to do the best for their client . It felt more like working with family than ever just a lawyer and that ranked the highest in my book. I highly recommend calling them if you need help. Ask for Lina, she was the absolute best!! Thank you all!
Review Left On 02/28/2020
Veronica Pulido
Had a great experience with this law firm. I was able to get back as much as I paid for my vehicle and also keep it. My experience was smooth from start to finish, the whole staff was very professional and made this whole process stress free. I highly recommend the Law office of Jon Jacobs for your lemon car .
Very happy with the time the case took, they settled very fast! I recieved what I paid cash for my Chevy Volt and can still keep my car! The staff was great! Attorneys Chad David and Rene Dupart along with the manager Lina were very professional! Definitely recommend coming to them if you have a lemon!
Review Left On 02/28/2020
Katie Gardenhire
We had such a great experience with the office of Jon Jacobs. We have a 2017 Chrysler Pacifica Hybrid that we had nothing but problems with and we found the office of Jon Jacobs contacted them immediately and they quickly started moving on helping us our issue. The process was super easy and stress free for us. Lina was the one that constantly kept us in the know through the entire process and they were able to get us the best possible outcome we could have asked for! Thank you so much to Jon Jacobs and his team for taking care of my family and me!
Review Left On 02/28/2020
His Angel Bliss
Absolutely love working with this firm! From start to finish they made the process so easy for me. After months and months of going round and round with the car corporation they stepped in and literally gave me the room I needed to finally breathe! Absolutely cannot thank them enough for handling this situation and such a fast in timely manner!! Thank You again, Best wishes to you ALL
~Angel
Review Left On 02/28/2020
John Pen
Just like everyone is saying, this firm and its staff are the best , very friendly, and they make everything so easy to deal with ! If you are unlucky enough to get a lemon, then your luck just changed if you have jon jacobs representing you ? They actually changed my life in a bigger way than they realize ! Thank you all for doing the impossible ? Dont forget to give Lisa a raise !!! Shes very helpful and super nice ! ! :)
Review Left On 02/28/2020
Lisa Elliott
This firm helped me with my Dodge Ram EcoDiesel lemon buy back. It costed me nothing and they explained every step. They were available for questions always and all correspondence and submission of documents was done electonically. I never had to travel to sign things except to turn in the truck in exchange for a check. I netted more than I possibly could have by either using it as a trade in or trying to sell it on my own (which would have required disclosure of its problems). I highly recommend using their service if you have a need.
Review Left On 02/28/2020
Amanda Castillo
There is a reason this place has such a Great rating!!!
We had some issues with our vehicle (2015 Nissan Altima) which required 3 different transmissions. I thought it was worth a shot to see if we could do a lemon buy back, and contacted the Law Offices of Jon Jacobs. From start to finish, no matter who I was in contact with, they were thorough, informative, and very attentive to our case. They were extremely easy to get a hold of, and were in constant communication every step of the way thru the case. In the end, they were able to negotiate a great deal with Nissan which we were very pleased with! We had originally purchased our car from California, but recently moved to Arizona, and they even figured out all the back end needs to get our turn in done locally, verses having to drive back to the California dealership we purchased our vehicle from.
If anyone is looking for a great law office to assist in a lemon law issue, I would recommend this place 1000%!!
Review Left On 02/28/2020
Dominick R. Welch
The entire team at Lemon Buy Back are true professionals who helped me with a difficult problem. I highly recommend contacting them if you are experiencing problems with your new vehicle.
Review Left On 02/28/2020
Tracy Bell
Very professional and respectful. I am very pleased at the outcome of my case. Would highly recommend.
Review Left On 02/28/2020
Jodi Bohlander
Mike, Guisela, and the rest of the crew could not have been more helpful, professional, and pleasant. They made a not so fun situation much easier. I would highly recommend this office!
Review Left On 02/28/2020
Happily Freyd
Highly recommend for lemon law case. So easy to work with and great communication throughout. We were very pleased with the outcome.
Review Left On 02/28/2020
Rocklan Rodrigues
Would recommend this Law office to anyone who needs a lemon law. They were really helpful and very respectful during the whole process. Great company and great people!
Review Left On 02/28/2020
Roz Walanka
The staff at the offices of Jon Jacobs are exceptional. Very kind, polite and always returned my calls in a timely manner. Would highly recommend them to anyone having the same problem with their Hyndai GPS voice recognition system. Happy with my result. Thanks to all for a job well-done!!
Review Left On 02/28/2020
Sarge Ternian
Having dealt with other law firms in the past id have to say this firm was the most pleasant to work with. Everything was explained well and they got the job done. Guisela Perez Was a great help along the way and always made me feel like I was never forgotten!
Review Left On 02/28/2020
Ari Lauer
The Law Offices of Jon Jacobs were incredibly professional and knowledgeable. They explained the claim process, kept be updated and were responsive to my questions. They got me a great result and made the process as painless as possible. I highly recommend them if you have a lemon law claim!
Review Left On 02/14/2020
Preet Pannu
We had bought 2016 Mercedes GL450 in 2017. With in few weeks we had issues with transmission and harsh downshifting. We took our GL450 back to the dealership several times and they were giving us the run around stating that the problem had been fixed but the problem still existed. We found this law firm on yelp in late 2018. We started our case, they collected the facts and the whole process was very smooth from start to finish. Each team member was very professional, competent and took their time to listen and communicated with us in timely manner. They did an awesome job getting the case settled before it went to the trial. Mercedes repurchased our vehicle and reimbursed us with all the payments we had made. We are extremely thankful to the whole team of Law offices of Jon Jacobs.
Review Left On 02/14/2020
Fernando Robles
I hace been struggling with my chevy 2017 Silverado for several times with transmission, 4 times to be exact, I had to tow it several times it jus wasn't a trustworthy vehicle for me anymore, the agency did not respond correctly, they fixed it and went back to the transition problems, a good friend recommended the Law offices of Jon Jacobs, and it has been a great experience. they took me through everything very efficient and fast to get me the deal in lemon law that I needed, thank you Jon jacos and your great team for this magnificent experience!
Review Left On 02/07/2020
Scott Burgess
Our deepest gratitude to the folks at Law office of Jon Jacobs for their handling of lemon buyback of our 2018 Tesla Model X. They were efficient, straight forward, and especially understanding. It is hard to overstate how much anxiety and turmoil [and money] they saved us with their professional and kind attitude.
Review Left On 02/07/2020
Brent Powell
I was originally referred by a gentleman that owns a chain of body shops (which to me spoke volumes having an industry veteran make the recommendation).
‘18 Jeep JL Rubicon - 100% full refund including extended warranty. (There was a minuscule pro-ration like fraction of a percent - literally best experience)
I can’t begin to express how fantastic this team is, they clearly know how to get it done. I thought the process was going to be daunting - it is not! They made it clear and easy to participate and even helped me formulate a strategy to ensure a best possible out come. My advice to you is don’t wait! Be sure to document your dealership visits ASAP. Do not settle for sub-par work from anyone fixing something that should have been correct from the mfg.
Thank you guys for making the best possible outcome my reality, fantastic experience!
Review Left On 01/31/2020
imari watts
My husband purchased a 2014 Chevy Impala in 2015 with 13,000 miles. We have been Impala owners since 2004. We had purchased GM last 3 Impala models. So we really know how Impalas run. At about 30,000 miles I began to have issues with the car such as brake issues. I live next door to the GM dealership so our car is always maintained. At about 60,000 miles the car started losing power steering. The dealership attempted to fix the issue 5 times but was unable to. For a year I could not drive on the freeway because I was scared to travel at a fast pace. I was on the freeway and almost lost total control of the vehicle the first time this happened. Not to mention my husband has cancer and there were many of times he had to take public transportion to get to the doctor and we were making car note payments. I got so fed up with GM because they knew they were unable to fix the car and consistently charged me for the same issues to get fixed. One night I decided to Google lemon lawyers in my area and The Law Offices of John Jacobs popped up. A wonderful lady named Lina began to reach out to me through chat we chatted about the issue and in a hr I sent her all the service records that I kept on the vehicle. The next day she said we are taking your case. It wasn't easy they put up a good fight for me and my family. It was a process to go through but nothing happens overnight when your dealing with court proceedings. It was worth the wait. John not only won our case but he also helped a family in need. Who wants to get screwed out of a 25,000 dollar car when you know you have maitained your vehicle thoughout the years. . If you feel you have bought a lemon then the Law Offices of John Jacobs are who you should contact. John , Lina ,and Guisela are a good people to do business with if you want someone to get the job done. Dealerships dont care about us. They're in it for the money. The Law firm of John Jacobs will make shure your rights as a consumer have not been takin advatage of.
Review Left On 11/28/2019
Kevin Savage
Thanks to the Law Office of John Jacobs, I was able to get out of a serious liability. I bought a 2018 WRX brand new off the lemon tree. And after 2 motors, a steering rack(6kmiles)?? And the entire electrical system re wired. Being a sales man this is a serious issue when trying to have a form of transportation to continue to meet clients.
As soon as Lina, Renne, and Guisela took my case they maximized every angle of the overall result and settled my case in a very short window. Because of them I’m now in my dream car and happier than ever.
Thanks you guys for amazing response and service throughout the entire process. Will recommend to EVERYONE who is new or familiar with the lemon buy back system in need of help.
Thank you, Kevin Savage
Review Left On 11/28/2019
J say
So for me I have been dealing with my lemon for a year haven’t seen the car in over a year an these people were extraordinary, they worked with me the whole time an when I couldn’t get a hold of them they would talk to a family member of mine just so we could get everything resolved they have mad patience specially dealing with me I live in a rural area an barely get service an I’m 6 hours from my lender so trying to get anything from them was impossible sometimes but Lina an Lisa were very patient with me lol Lina is amazing went above an beyond to help me.
Review Left On 10/28/2019
Karla Ibarra
Lina was very helpful with my situation and motivated me into actually doing a lemon law . I love how nice they are and how they actually try to help you out ! Lina helped me get more for my car than what I was suppose to and I’m so thankful to her for that!!! Thank you guys
Review Left On 09/28/2019
Christopher Wenger
Had a fantastic experience with the Law Offices of Jon Jacobs. From start to finish, they answered all of my questions, and the overall experience was super easy because I did it all electronically (and through speaking with them on the phone). Nothing but GREAT things to say about the team. Thanks again guys! Chris
Review Left On 09/28/2019
Republic Machine & Fab., Inc.
Easy to work with and they did a good job.
Review Left On 07/28/2019
Marc Gold
The are supper friendly and are supper Knowledgeable
Review Left On 06/28/2019
Ivan Mcfadden
I had a problem with my new Jeep and thought I might need legal help. Took a chance on a random law firm and ended up talking with LINA NAHHAS – Marketing Director \ Senior Intake Evaluator at the Law office of Jon Jacob. Lina was very upbeat and gave me information on what I would need to build a case. She said to call her if I had any questions at any time. The next day the auto dealer contacted me and offered to correct any concerns I had with my vehicle so luckily I didn’t need legal help. Even though I didn’t need the help of Jon Jacob law firm I would not hesitate to use them in the future. Thanks, Lina
Review Left On 06/28/2019
john byrne
I had a vehicle that I bought brand new from the dealership. I had to take it into the shop about 8 times for a transmission shake and various issues. In addition to these 8 times I also had the vehicle get into 4 separate vehicle accidents.
After 1.5 years of the dealership not fixing the transmission issues I was told by another Fireman that he had a lemon and what the law was. He recommended Law Offices of Jon Jacobs.
After several months I received all the money I paid for the vehicle. In addition to what I paid the interest on the loans and the registration. I received a check as well for ending the extended warrantee for the vehicle.
I was treated very great by the law office. They explained the processes well and got me more than I could have imagined. If this did not happen I would have been out over $50,000. I could not have sold the car in good faith given all the issues with it.
Very thankful customer
Review Left On 06/28/2019
Bill Alves
Very friendly and easy to talk to. Follow ups were timely and they talked TO you not at you.
Review Left On 06/28/2019
Imaging Supplies Wholesale Group Inc
I Purchase a 2018 RR VELAR P380 loaded for Almost 100K ," The car was a Lemon " I became frustrated on a dead end with the manufacturer and Dealer ,No help ,no where to go, from there & having lots of issues with the Electronics sensors & touch screens glitching, switching from Automatic to Manual, screens freezing, we brought it back in to service multiple times I called Range Rover on several occasions with no resolution, I decided to call Law Office of John Jacobs and thank GOD, I did I was able to settle my concerns with Range Rover within months !!! If you have issues with ANY car make or model " get it done right the first time " call or email the the LAW OFFICE OF JON JACOBS
Thank you,John C. & the whole team @ the LAW OFFICE OF JON JACOBS
Victor Alvarez
Review Left On 06/28/2019
eugene beliy
The team at the Law Offices of John Jacobs were absolute professionals. My experience was smooth from start to finish. They were knowledgeable, timely and took the time to listen. Each person I dealt at varying levels of the office made it very easy to work through my case. Mike and Lina were especially notable. And most importantly, my case was resolved in my favor, very quickly. I’d highly recommend the Law Offices of John Jacobs.
Review Left On 05/28/2019
Emanuel Medina
I’m beyond grateful for how fast and efficient the office of Jon Jacobs was with my case. True professionals that care about you. They had my best interest at heart and just wanted to help me. I was able to come to an agreement with their assistance and I couldn’t be more grateful and appreciative. I also want to mention Lina who was amazing and always had time to answer my questions and assist in every step of the way. Thank you.
Review Left On 05/28/2019
Joshua Romero
After purchasing my first ever new car I was blindsided by the fact that after many visits to the dealerships automotive repairs, my brand spanking new car ended up being a lemon with some deep-seated electrical issues. After this huge pain in the neck I was more upset to learn after much time- consumption that the car's manufacturer would reimburse me 95 percent of my costs. I suppose that five percent was an unknown gamble i took when I bought a brand new car and assumed it would function. I did some research online to see how others dealt with this dilemma which is how I came across Jacobs Law Firm specializing in the repurchase of lemons. I spoke to a very friendly and understanding woman named Lisa who got all my info and arranged a time for an attorney to call me back. Within that same day, I spoke to attorney John Feely, who assured me nothing less than 100 percent of my purchase cost for the lemon. Skeptically and with nothing to lose I enlisted his services. Long story short John got me back 110 percent of what I purchased the vehicle for! He is the right combination of assertive and ballsy balanced out with the fact that he's charasmatic and very personable in all his dealings with me, not to mention really handsome !. A fine service and a fine team!
Review Left On 05/28/2019
Hiromi Matsumoto
I was nervous about selecting an attorney for my lemon case, but this team REALLY impressed me. I had years of unresolved issues with my 2015 Jeep Renegade. I tried to find a resolution with the manufacturer directly, but even with thorough documentation, they would only offer me $2000 "for my time" leaving me with a lemon that was unsafe to drive, and that I would feel guilty trying to sell. The Law Offices of Jon Jacobs shepherded me through the entire process, setting clear expectations up front and coaching me to provide the proper documentation. I was surprised by their genuine concern for my case, taking the time to request documents that could result in even a small gain for me even though I was paying them nothing out of pocket. In the end, they were able to get me a FULL BUYBACK from Fiat Chrysler Automobiles. I am so relieved that I'll be able to purchase a new vehicle and put these last few years behind me. Thanks so much!
Review Left On 04/28/2019
Mike Gervasoni
I had The Law Offices of Jon Jacobs team help me with a CPO Lemon I had purchased. Not only were they able to get me restitution for my case, but the customer service from this firm was impeccable! I would highly recommend them to anyone in need of assistance with their Lemon Vehicle!!!
Review Left On 04/28/2019
Mirna Lopez
I am so grateful with the Jon Jacob's law firm, They made everything stress free for me, They are so attentive and great in communication. THE OUTCOME OF MY CASE WAS BETTER THAT EXPECTED they took care of me..I am one happy client..I Highly recommend them dont look elsewhere.A BIG THANK YOU .God bless you guys and your firm :)
Review Left On 03/28/2019
Joseph E. Hicks
Jon Jacobs firm got the job done. They were totally up front about how long the process would take and kept me adequately informed from start to finish. I would recommend them to friends and family in a heart beat. Thank you Jon Jacobs. Job well done!
Review Left On 03/28/2019
Lina Nahhas
The attorneys and staff are great! They never make promises to any clients, but they work hard to get the job done!!
Review Left On 03/28/2019
Emalee Tock
I’m so greatful for this office. I don’t think I could have had a better experience. Process was smooth, they kept in touch, answered all my questions. Best choice I made was reaching out to them. Thank you Law offices of John Jacobs. Hopefully I will never need to use them again but if I ever do I will absolutely go back to them, and I’ll refer them every time!
Reviews
Thank You again,
Best wishes to you ALL
~Angel
They actually changed my life in a bigger way than they realize !
Thank you all for doing the impossible ?
Dont forget to give Lisa a raise !!! Shes very helpful and super nice ! ! :)
We had some issues with our vehicle (2015 Nissan Altima) which required 3 different transmissions. I thought it was worth a shot to see if we could do a lemon buy back, and contacted the Law Offices of Jon Jacobs. From start to finish, no matter who I was in contact with, they were thorough, informative, and very attentive to our case. They were extremely easy to get a hold of, and were in constant communication every step of the way thru the case. In the end, they were able to negotiate a great deal with Nissan which we were very pleased with! We had originally purchased our car from California, but recently moved to Arizona, and they even figured out all the back end needs to get our turn in done locally, verses having to drive back to the California dealership we purchased our vehicle from.
If anyone is looking for a great law office to assist in a lemon law issue, I would recommend this place 1000%!!
‘18 Jeep JL Rubicon - 100% full refund including extended warranty. (There was a minuscule pro-ration like fraction of a percent - literally best experience)
I can’t begin to express how fantastic this team is, they clearly know how to get it done. I thought the process was going to be daunting - it is not! They made it clear and easy to participate and even helped me formulate a strategy to ensure a best possible out come. My advice to you is don’t wait! Be sure to document your dealership visits ASAP. Do not settle for sub-par work from anyone fixing something that should have been correct from the mfg.
Thank you guys for making the best possible outcome my reality, fantastic experience!
As soon as Lina, Renne, and Guisela took my case they maximized every angle of the overall result and settled my case in a very short window. Because of them I’m now in my dream car and happier than ever.
Thanks you guys for amazing response and service throughout the entire process. Will recommend to EVERYONE who is new or familiar with the lemon buy back system in need of help.
Thank you,
Kevin Savage
Thanks, Lina
After 1.5 years of the dealership not fixing the transmission issues I was told by another Fireman that he had a lemon and what the law was. He recommended Law Offices of Jon Jacobs.
After several months I received all the money I paid for the vehicle. In addition to what I paid the interest on the loans and the registration. I received a check as well for ending the extended warrantee for the vehicle.
I was treated very great by the law office. They explained the processes well and got me more than I could have imagined. If this did not happen I would have been out over $50,000. I could not have sold the car in good faith given all the issues with it.
Very thankful customer
If you have issues with ANY car make or model " get it done right the first time " call or email the the LAW OFFICE OF JON JACOBS
Thank you,John C. & the whole team @ the LAW OFFICE OF JON JACOBS
Victor Alvarez
Thank you Jon Jacobs. Job well done!
Thank you Law offices of John Jacobs. Hopefully I will never need to use them again but if I ever do I will absolutely go back to them, and I’ll refer them every time!