Lost my package, when I called to get more details they acted as if they weren't even responsible for thefts that happened in their own store.

They charged me $6.00 to print 5 pages and tried to charge me $35 for livescan, when it says $21 online. When I raised the discrepancy, the owner got upset and yelled she would give me “her” discount, which was $25. She said she had no control over what they printed online. To make matters worse, I have a $50 bill, to which she asked, “Is it real?” After marking it with the pen and holding it up to the light. I’m sure if I were a woman of another hue, I.e., not a black woman, I would not have had this experience. Terrible service, I will never go back.

I sent mail with a small box requiring a padded envelope for almost twice as much as it would have been through USPS flat rate of same (or larger) size envelope.

5 star reviews seem suspect.

One stop shop for all the office and legal needs...great service and amazing staff, all my work done in few minutes..notary, witness ,shipping, fax and I have done my live scan also....all in one...they made my day.

Great place for all the need, Got shipment done in a very reasonable prices...positive atmosphere and great services....would love to go again....

Best place to get notary done,some one or the other is always available.
they also offer travel notary and the charges are very reasonable.
I would recommend this place to every one.
Come and experience your self.

I love PO Pack- nice people and good service. Yes, their rates are higher than the PO, but not more than the UPS store. To get your pkgs sent cheaper, you have to take them to NW Richmond. They are also very nice about taking my pre-paid return packages.

Outrageous surcharges. Slow service. Does not inform on alternative less expensive ways to send packages.

Absurdly expensive. They charged me $27 to ship a sweatshirt

There was a previous reviewer who states that they charged an absurd amount for shipping a package. I had the exact same experience. I shipped a 2 lb. box (12"x8"x6") and they charged me $23.36 (including the $2.50 box and a $2 "packing" (really just taping) charge) to ship it via parcel post. The USPS site indicates a cost of less than $10.

Also, I had indicated that I wanted the cheapest option available. He told me that it would be $30, including tracking and insurance. This was clearly not the cheapest option, and I had to squeeze it out of him by repeatedly asking if there was a cheaper option, without tracking and without insurance. I feel this business depends on dishonest upselling and overcharging. I will not use this business again.