If you owe the City of Newport News money for certain types of tickets, you will probably get a summons from this lawyer's office to attend court. You don't actually have to go to court you just go to a room downstairs in the Newport News courthouse and speak with an attorney to set up a payment plan. Their start date on their payment plans and the amount as payments for their payment plans are extremely reasonable.

Changed my 1 star to a 5 , Theresa called me back and helped me resolve the issue .

They always say they are in court and they couldn't answer the phone when you try to make a payment. The one person they have answering the phones is always RUDE. So instead of hiring staff to answer the phones and listen to voicemails they decide to just screw families oveover because they do not know how to answer a phone. I have never dealt with a more unprofessional, and unethical collection agency EVER. Let's say company EVER.

Terrible people