My case was a fairly easy case. Almost 3 years and nothing has been resolved. Everything was paid upfront including application fees. I always have to call since they never know what is going on or call to say how my case is going. Finaly at almost 3 years of my life and money waisted for something that i yet am to receive finally was able to speak to makansy over the phone ("because she is always busy"). I was done being patient and expressed my frustration because everything was done wrong and i have to pay all over again and makansy got mad told me to have a nice life and hungs up. So yes i am beyond upset with the way they work. Its awful and don't recomend at all. Get someone better who is more experienced and won't screw you over.

Hi Ms Mackenzie is great at what she does I was detained by ice for a whole year facing deportation she never gave up was always focused on my case and took me out I will gladly refer her to anyone but of the grace of God n her doing great paperwork

Most unprofessional office. We have had the same problems as others have with this office. They never answer our calls or return our messages. And and when they do, they can never provide updates or connect us with the attorney in charge of our case. Its been 2 years and we are nowhere with our case.

DO NOT COME HERE! WASTED MY MONEY!

Went in for a consultation, everything Mackins said sounded promising and I got her the documents needed to proceed my moms case, she responded back saying she would start on the case but never reached back out after that. I tried to contact her several times again but no response. It was a total waste of time. Do not come here, they will just take your money and get your hopes up.

this office is just about the worst office you can choose to go about your legal documents. when i went to petition my dad, Mackenzie Mackins told me that the process would be anywhere from 9-12 months long. It’s about to be 3 whole years that we started this process, when it was our time to go to court.. the person who was going to be representing us (who’m we had never met before) arrived 2 hours late to the appointment & we had to have our case reviewed by a different officer who was just handed our case & knew nothing about it. During the interview at court, he told us that he had to further review the case because he was reading it for the first time in front of us. So we wasted or time going there because he had to further verify the information on our case & said that we had to wait again, I don’t live with my dad so i have to travel all the way from Maryland to California. Nobody ever calls to give us any updates, they go WEEKS without any notice or anything at all, we have paid what they ask for in full & have not delivered on their word. DO NOT go to this law office, from personal experience.. this is the most useless, unprofessional, uncaring law office. They don’t deserve your business & they pay no importance to our case. My best recommendation would be to find a place with better reviews because this place is HORRIBLE.

Super intelligent. Articulate. Compassionate. This is the type of person that defines the United States.

Very helpful

This place needs to shut down, they are very unprofessional and just take your money. If you can't take our case just give our money back! Money doesn't grow on trees for some people. These people love to steal from the poor and gives us hope when we're at the consultation but when we leave they never respond back. What a waste of space, time, energy, and money. Just be upfront there and then if you can't take the case and stop wasting peoples money!

these people should find a lawyer for themselves. A friend of mine gave them the deposit and they promised to get back to him "asap" since the case was urgent and they never did... And I see many similar comments here. Stay away from them.

I saw the reviews on google and they had some good reviews but didn’t bother to scroll down and see the rest. Had a consultation and was told they will then let me know if they can take the case or not. Before I even get on the phone with the attorney they ask for the payment over the phone. So I did since it seems like it’s reasonable. Spoke to attorney ask for all files I have on hand and was told will get a call back in 4 hours to let me know if they were going to take my case or not. They also knew that my case was under deportation in 5 days so it’s a very urgent matter. They gave us high hopes that this case could be solved. They never gave me a call back. Called the office and they said lawyer is reviewing it and will get a call tonight. Waited and waited called the next day. And still no answer, emailed as well.... I hired another attorney after 2nd day but I still wanted to get an answer from them to see if what she thinks about the case or even just a yes or no and called her office and emailed her for 1 week and no reply. I gave her office a call again and finally was told that the fee we paid for was just for consultation and she does not have to reply. Worst office, get away from this firm. Do your self a favor and don’t waist your time and money. I don’t write reviews but I don’t want anything like this to happen to anyone.

I have a close friend who was detained by ICE, so I reached out to a law professor at UCLA who recommended another law office. The attorney we were referred to was on maternity leave, so their office referred us to Mackins & Mackins. We paid for a consult with Mackenzie Mackins and she took the files that were sent to her and said she would "let us know in the next 40 minutes." This was two weeks ago and, after multiple phone calls and emails with no responses, we still have not heard anything. We called her office again this morning and asked why we still had no response, and we were told that she had an emergency and will respond whenever she can. The reality is that she accepted payment for a consultation with the understanding that we needed her to let us know whether she could take our case or not. As far as I know, attorneys do not collect money to simply sit on a phone and listen to someone speak without any intention of letting them know if you can help them or not. But that is exactly what Mackenzie Mackins did. Shame on you, Mackenzie. After a very simple glance at other reviews on Google, it appears that we should have checked the reviews before reaching out to your office anyway - there are several that mention you taking others' money without helping.

It takes no longer than 10 seconds to write an email that says "I regret that I cannot take your case" or "I will need to charge more money to review the requisite files for this case." But you wrote nothing. You didn't accept calls. You hid behind your paralegal and the claim of an "emergency" - FOR TWO WEEKS.

Just know that this is peoples' lives you're messing with. You should practice another type of law if this is how you operate.

Thanks for nothing. Our friend was deported last night. So much for that glimmer of hope you gave us by saying something could probably be done. Again, it only would have taken seconds to send an email and say whether you could or could not take on a case so that we could look for another attorney.

Fast and prompt service.

the truth is that they are not serious, they have cheated on my sister, they have had money for her for more than a month and they don't want to give it back. please be professionals

Thanks to them i got to where i want to be as my status they helped me out a lot ! Made the process easy for me !