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Yagoubzadeh Law Firm LLP
Personal injury attorney in Los Angeles, CAReviews: 38 | Overal Rating: Good
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Reviews
Isabella was a great contact between myself and the insurance companies. She made my whole experience a breeze and was pleasant the entire time. Plus she’s very Professional and very knowledgeable in what she does!Go with these guys for all of your personal injury matters!
(Original)
es un abogado muy joven y bien preparado con mucha experiencia y mucho profesionalismo, se interesa por sus clientes y los mira como su familia, le gusta conocer Asus clientes y te reconforta ayudandote lo más posible economicamente en mi opinión es exelente grasias
I contacted another law firm first thing on Monday morning since the accident took place over the weekend. When I reported the accident to my insurance I asked them about seeing a doctor, they simply told me to pay out of pocket and then I would be reimbursed. That to me didn't sound right since both me and my son were injured in the accident.
When I called the other law firm, based on the Yelp reviews, I was greeted by a female employee who asked me to email her the pictures from the accident and someone would contact me shortly. I emailed her the pictures on Monday around 9am. I didn't hear back from anyone that day. After work, I ended up going to Urgent Care because my back and my shoulder were killing me. I was in pain. I also took my son to get a quick check up just to make sure. Since I have a PPO, I ended up paying $40 off the back for the visits and an additional $39 in medication. $79.00 just in one visit!!!!
On Tuesday morning my shoulder, back and neck were killing me again. So, I sent a follow up email to the same staff at the other law firm with an additional video from the accident that my son had taken with his phone. I didn't get a response to either one of the emails. I went ahead and called the office in the afternoon to see if they had received any of my emails. The same staff answered the phone and advised me she had forward that information to a case manager.
At that point, I wasn't sure what to make out of it. So, I contacted Jonathan Yagoubzadeh and emailed his office the same pictures and video I had sent to other law office. Jonathan called me within 30 minutes and took the time to talk to me directly, asked the necessary questions, explained the process, and was kind enough to find a medical provider close to my office. He even offered to meet me at a convenient time and place so I wouldn't have to drive to his office to see him.
I decided to think about it since I had already contacted the other law firm. On the same day, I got a phone call from the other law firm's case manager who was very nice, but wanted to set up an appointment and for me to drive to Huntington Beach at a time that wasn't convenient. I sent up an appointment, but wasn't fully convinced since it seemed like I was the one pursuing them, doing the follow up, and I wondered if that's the way I would be treated during the whole process.
I decided to contact Jonathan again and let him handle my case, his staff met with me at a convenient time and place and the process began to roll. He also got me in to see the doctor right away and I didn't have to pay anything out of pocket. No more $20 co-payments for visits and medication. The attorney calls to check in with me and so does his case manager/legal assistant. They take the time to answer my calls, emails, and all my questions... even when I ask them twice. At times they are busy, but they are kind and professional enough to set up appointments to talk to me and answer my questions. Their follow up is amazing.
This case finally settled. The settlement process is lengthy, so be patient and know that Jonathan and his staff are taking care of you. I can't disclose the financial settlement, but lets just say it was enough for a down payment on a three bedroom house in a decent area of Long Beach, CA. Thank you for your amazing customer service and attention to details Jonathan! You and your staff made this whole process very easy and thank you for always being so patient with me (even when I asked the same question 3 times).