Excellent for the poor didn't have money or have any legal representation

Very good

Awesome

This place should be shut down!

Good day

very nice receptionist

Just got off the phone with a representative after waiting 15 minutes for a representative to answer. The tone of the lady over the phone was very rushed. I needed to ask a few questions about what kind of paper work I would need to the the intake but she quickly hangs up on me. The only thing she ask was where i was located and then tells me when to come in. After that hung up with out asking if I had any other questions. I know places like these have high volume ofcalls so it has to be done quick but you still need put on a great customer service attitude. It took me alot of energy for me to make this call due to my anxiety and this made me feel worst. I gave it a 3 because the waiting for a rep. Didn't take too long and I haven't been to the office as yet. I'll see how it works out tomorrow !

The people really cares, finally l found a place very nice!

Thank you

Prepare to be ignored and hung up on. This place is the worst when seeking legal help.

They Were so Helpful & Knowledgeable!!

Pros at the top of the game.

Not helpful at all

Thank God for business like this. I'm not sure what the world would do without wonderful,charitable,honest human beings. Don't forget it for be you tomorrow

Awesome customer service
Keep an open line of communication
Wear your sweater because the office is cold

Couldn't help me with my problem

They don't try to help. They are just there to get paid.

THEY DO AMAZING WORK!

Sent from Heaven!

They dont answer and haven't returned my call.

Not entirely helpful.

They very helpful in legal issues.

Rude people picking up the calls. Never have I felt more disrespected in my life. Shy of calling me a curse word lupita , or what ever her name is, had the patience of a 2 year old and proceeded to place me on hold a number of times just because she wasn't informed on how to assist me. Adding insult to injury when I asked for her name she said she would not place me on hold again. I said I will not be put on hold because you do not want to tell me your name. She told me and it was hard to pronounce. When I asked her how to soell it she place me in hold again. This kind of childish behavior coming from someone that is supposed to be professional is not acceptable. I can't imagine the people they work for being pleased with lupita and lack of concern or care for the people calling the office.
Find another office and avoid this location...

That place has a specific type of service that is provided.Not all cases are given consideration.

No one answers the phone, or hangs up before you can respond. The call back option hangs up on you when you answer. This is pathetic. They receive federal grant money. Someone needs to know about this poor use of federal and state funds.
I also tried to get help before and the lawyer was not willing to give their time after I was approved, albeit I was a bit last minute due to their hotline. I am a very polite young professional who needs help. I thought they are here for us.

I do stress to be patient because I’m sure most of the people there want to help.

Good people great helping me with my problem

That's always nice to get legal help for free

Helping me take care of business. Thank you Legal Aid / LAFLA

I need a lawyer that will argue the obvious, the imagination, the past, the present, and the future.

I don't know how this person works there very rude let's not forget ur dealing with the public! We are there to get help not looked down someone needs to demote tat grl rude s rude !

The only interaction I had was with the reception lady. She couldn't have cared less and acted like I was the lowest form of life there was. All she wanted was me gone!

Great service