Home > Insurance attorney in Mesa, AZ > Red Rock Insurance Review

Red Rock Insurance

Insurance attorney in Mesa, AZ
Reviews: 49 | Overal Rating: Good
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Thursday 9AM–5PM
Friday 9AM–5PM
Saturday Closed
Sunday Closed
Monday 9AM–5PM
Tuesday 9AM–5PM
Wednesday 9AM–5PM

Reviews

Review Left On 02/28/2020
Sterling Gatewood III

Red Rock by far has some of the best rates on insurance I have seen. They cut my car insurance in half with better coverage! Bravo!
Review Left On 02/28/2020
Rachel Carpenter

We were buying a home and needed reasonable homeowner's insurance rates. Our broker Jason was instrumental in not only providing the best rate (we shopped other brokers who also shopped carriers for us), he was able to bundle our auto policy with the same carrier and save us $300 PER MONTH in auto insurance! Very pleased!
Review Left On 02/28/2020
Vallery Jackson

You should tell your Agent, Andrew, that he should do his research before telling a client what coverages another company has or doesn't have!!!
Review Left On 02/28/2020
Ray R

“Above and beyond” experience from the Red Rock team. Thank you, Christina!
Review Left On 02/28/2020
Jose Flores

Very Good Service!!!!
Andrew you are the best!!!
Review Left On 02/28/2020
Andy Davis

Andrew and his team are very responsive and knowledgeable , great resource for your insurance needs.
Review Left On 02/28/2020
Brittany Struening

Loooove red rock! I first of all love supporting local businesses and they are truly genuine and kind and have my bets interest with all my insurance needs! I have spoken with a couple agents and they all have been so great to work with. I also love how they shop around for me to get my the best price instead of being stuck with one company and one price.
Review Left On 02/28/2020
Gabriellah Wells

Worst experience I've ever had with an insurance company, incredibly unprofessional no matter who you talk to. DO NOT agree to a 6 month policy, these "agents" are scam artists. They are incredibly disappointing and out right rude, they just want your money and in the event of a loss they will drop the ball. Would not recommend this insurance company to my worst enemy. Yeah it's cheap but you truly get what you pay for. For anyone who 100% understands the insurance world and how it works, I recommend paying the extra 30-40 dollars and going with a reputable company. Also if you have a claim they give you the contact information to a completely different company... run while you can!!! I wish the other reviewers were educated so that I would have known what I was getting myself into. This place claims they are an 'A' rated company but are truly the complete opposite. Save yourself the trouble and look elsewhere.
Review Left On 02/28/2020
Ken lpre

Been with various companies over the years. these guys are fare and really the best place to choose for insurance needs. I highly recommend them to all our friends and clients!!! *****5 Stars. ***** Awesome customer service too.
Review Left On 02/28/2020
Nichele Filicetti

Andrew had given me multiple options based off of my needs and took the time to educate me on the differences and help me be confident in making my decision. I am a health insurance broker, but had no experience with home insurance, as this is my first buy and I had so many questions! He was not only patient but very thorough and had a 2 second turn around time for updating my MLO and agent on my decision. Would strongly recommend!
Review Left On 02/28/2020
Lori Baker

Agent's are never available to answer questions. I had a price increase WITHOUT ANY notice. Red Rock passed the buck to CSE saying the increase of $24 per month was because of renewal. WHAT? And no there were no tickets or accidents in the last 15 years plus. I gave them one star only because I had to in order to post.
Review Left On 02/28/2020
Michael Rodriguez

These guys were refereed to me about 8 months ago and I'm so glad that I reached out to them. They quickly found me insurance that was a way better deal than what I had before. I wasn't ready to make the change, for mostly lazy reasons, and never felt any pressure. I finally made the change but not before asking 1000 questions. These guys take the time to explain insurance and do so in a way that makes you feel good about asking a ton of questions. Any time I need a change to my policy I get a response back within a few hours. I'm glad that I work with these guys and will refer them to my friends and family every chance I get. You guys have a great team and really understand customer service. Keep up the great work. Thank you!
Review Left On 02/28/2020
Celeste Mullenaux

Great company. Ryan and his staff respond quickly and are so helpful. Thank you!!!
Review Left On 02/28/2020
GINGER ARETAKIS

Great service!
Review Left On 02/28/2020
Virginia Bartes

Your customer service is excellent. It is easy to contact you and you fulfill my requests quickly and efficiently. Thank You!
Review Left On 02/28/2020
Doug Schuttenberg

New auto insurance card took 15 minutes from start to finish. Easy process.
Review Left On 02/28/2020
Zach Lauer

Very professional and informative. Always on top of everything. Everyone that works there is a person of integrity and that is very important and can be hard to come by these days. I would highly recommend their services.
Review Left On 02/28/2020
Debbie Witt

If you don't mind having to constantly contact them to keep the ball rolling, then go for it. If you expect good customer service and prompt attention to your needs and inquiries, then I would suggest you look elsewhere. I've been a customer for 2 1/2 years but I will now be looking.
Review Left On 02/28/2020
Mauricio Abruzzi Lacerda

Quick easy, and provided the best quote I received from multiple sources.
Review Left On 12/28/2019
ViV

I discovered Andrew and his team from my mortgage broker and appreciated the referral. They are just phenomenal in their responsiveness, giving me plenty of options and choices for both home and auto. Having been an insurance agent myself, I truly appreciate their professionalism and customer service. They save me time in research and I trust them in getting me the best packages for my need. I would highly recommend Andrew and the Red Rock Insurance team. I certainly am a happy and loyal customer.
Review Left On 09/28/2019
Jacqueline Caparco

Andrew Poelman recently set me up with my new auto insurance policy. I can't say enough great things about the service I received. He was diligent, responsive, thorough and friendly.

He is definitely someone I would recommend working with if you value excellent customer service. He is definitely a notch above his peers/competition, and I will continue to work with him moving forward.
Review Left On 09/28/2019
McArthur

Impressive response time, courtesy, and effectiveness. Really great experience working with Andrew and Red Rock Insurance.
Review Left On 08/28/2019
Andy Hansen

Really love working with Andrew at Red Rock. Great company, great service and they are able to find you the best rates.
Review Left On 06/28/2019
Robert Churchill

Andrew gave me the best insurance rate quote that beat my other lowest by 40%! Give them a chance to compare and quote your insurance..
Review Left On 05/28/2019
Bill Hazen

Andrew and team have all been very professional and extremely helpful whenever I have a question or just helping me up date account information.
Review Left On 04/28/2019
Jenna Bullock

This company has allowed my ex to open an insurance policy under my name, without my permission and although I’ve asked several times for proof of who signed my name to start this policy and also proof that the policy under my name has been canceled, they have ignored my requests. It’s unfortunate that I will have to take drastic measures to get this issue resolved.
Review Left On 03/28/2019
Roxie Beyer

red rock is always on top of their game, i always appreciate doing business with them!!
Review Left On 03/28/2019
P R

Andrew & Eric are the best!!!!!
Review Left On 03/28/2019
Jay T

Rates are great and communication is great! I highly recommend. I had been with another agency for years and Red Rock was suggested to me while I was buying a new home. When I looked into them, they beat out the agency I was using for years. I got the same coverage at a lower rate for not only my house, but also auto, trailers and my UTV!
Review Left On 02/28/2018
Teresa Brownfield

New to AZ and needed a local agent to handle our new insurance policy through Progressive. Progressive sent us to Red Rock Insurance. The assistance with our policy needs and requests have been taken care of quickly by the staff at Red Rock Ins. Thank you for all your help. Highly recommend Andrew Poelman and his staff.
Review Left On 02/28/2018
David Flores

Great customer service!
Review Left On 02/28/2018
Kevin Severance

Substantial premium savings on auto policy. Quick quote and bind as well.
Review Left On 02/28/2018
Raymond Beason

Amazingly professional experience and I saved $1000 between home and auto policy for 1 year
Review Left On 02/28/2018
heather escher

Andrew and his team always do an amazing job. The have the best service and rates.
Review Left On 02/28/2018
Jake Mullins

Insurance is never a fun thing to deal with, but Andrew Poleman and Red Rock Insurance's top notch customer service ensures that everything get's done quickly and more importantly correctly the first time.
Review Left On 02/28/2018
Alison Dosek

Andrew does an awesome job saving my clients money and he is reliable, responsive and trustworthy.
Review Left On 02/28/2018
Eric Washburn

I got my home insurance set up with red rock insurance when i purchased a new home. Another broker called me and offered me a quote. They told me what they had to offer and I said that Red Rock was able to get something much less. They said I must not understand what they were offering because no one has better prices' then they do. I laughed as I told them that yes Red Rock did and thank you but no thank you.
Review Left On 02/28/2018
Laura Santiago

The policy looks and sounds good! Thank you for taking the time to talk to me and helping me get the best coverage I can have for my peace of mind. Thank you again!
Review Left On 02/28/2018
Shamile Hirsh

Andrew is by far the BEST Insurance agent in AZ!!! I endorse him and his team fully as the most professional and best priced competitively when it comes to Homeowners insurance and other coverage's. I would suggest that you stop your search and purchase your coverage from Andrew. He is very throughout when it comes to shopping your rate and customizing your family's needs and your own. Miriam is one of Andrew's representatives and she has always been accommodating and expedites any requests I may have. She is truly a jewel, Andrew and reflects your professionalism as well. Thank you, Red Rock for managing all my properties and my clients affairs when it comes to insurance. We wouldn't have it any other way. We appreciate you!- Signature Real Estate Group
Review Left On 02/28/2018
Serge Zhilyaev

I ended up with a Red Rock referral when I bought my home and now I use them for all my insurance needs. They find the best deals for me on car insurance and even helped me find a restoration crew when I had a homeowners claim.
Review Left On 02/28/2018
Trevor Livingston

This is an absolutely great company to do business with! They have excellent customer service and go above and beyond whatever your needs may be!
Review Left On 02/28/2018
Jonathan Skipworth

Andrew @ Red Rock Insurance has been great to work with and he saved me a bunch of money!
Review Left On 02/28/2018
Daniel Anderson

Friendly and honest people. When my insurance rates went up I gave them a call to find out why and they happily requoted me with the rest of their companies and were able to find me a better rate.
Review Left On 02/28/2018
manuel corrales

Great Company to do business with. I am a valley realtor give them a lot of referrals, they are always quick to respond to my client's needs as well as my needs.
Review Left On 02/28/2018
The Hubers

I have my auto policy with them and the agents are the best! Very friendly and kind and their customer service team is very helpful.
Review Left On 02/28/2018
Cindy Morris

Last year we met with Ryan and were very impressed with his handling of our account. We had been with Farmers for 5-6 years, wondering why our premiums were going up $20 every year.
Ryan found us car and home insurance with Safeco that gave us better coverage for less money than we would have paid.
I was involved in a "fender bender" in February and could not be more pleased with the actions that Safeco that Safeco took to insure we were well taken care of when we needed them.
Now Farmers is using the info they acquired from that accident to try to get us to leave Safeco and offered lower rates (that wouldn't get us the coverage we have now). I sent the email to Ryan yesterday morning and by 2 pm he called to let me know what he found. Offered to lower our payment if we wanted to give up the coverage.
He was very prompt and thorough. It's nice to know he's willing to do this to make clients happy..

Thank you Ryan Lorsch

Ken and Cindy Morris
Review Left On 02/28/2018
Todd Simpson

Call Red Rock today!!! I called Ryan Lorsch to price my home and cars. He saved me over a fortune.
Review Left On 02/28/2017
Austin Hancock

Because Red Rock Insurance is an Independent insurance agency, it means they work for us and not for the insurance companies. Our family had been with our previous insurance company for years, but when we came to Red Rock and had them run their free quotes for us, we found that we would save a few thousand dollars each year by switching to another competing insurance provider. Our agent Charlie Adams took excellent care of us and did all the work... no hassle and no problems in switching our coverages over. We actually received increased coverage for our auto policies at a cheaper price than we were paying for minimum coverage at our previous provider! 5 stars is an understatement for the quality of work and oversight each of the licensed agents at Red Rock have for all of their clients.
For anyone out there debating on price checking their insurance rates, hit up Red Rock Insurance for some free quotes, you won't know would you could be saving if you never go and look!
Review Left On 02/28/2017
Jose Soria

bad service and unprofesinals after two months they cancell my policy when i call for information everyone have a diferent excuse the agent name andrew tell me he try to get a new policy and never call me back is a first time i used a this agency i always used state farm and never have this kind the mess

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