Loyalty to the customer vs. ethics ? This is a case analysis about ethics, where a Ballard Spahr atty. facilitated the theft of $16,500 from an individual with a chronic disease - the money was taken from this individual’s account that was to be used to pay future medical expenses. More specifically, $20,500 was paid in advance to a medical facility for five weeks of treatment – the person left after one week and the medical facility, utilizing Ballard Spahr, C. Ganz, legal representation, did not refund the balance for services not provided and the medical facility kept the money (follow on posts will explain the discriminatory mechanics utilized). In an attempt to take legal action, we were informed by several law offices, that this is how these medical facilities make their money. As mentioned, this case is about ethics. There is outstanding proof of the intent to disregard ethics based on this atty’s knowledge of ethics. If you read the bio of this atty, he has engaged, for the past four consecutive years, speaking engagements on ethics related topics at the Sarah Day O’Connor College of Law. When presenting a lecture to future lawyers, requirements are to have your memory banks fully loaded with ethical concepts and answers – nothing like presenting a lecture and not being able to answer an ethics related question and making a fool of yourself. Another aspect is corporate culture – a sets of norms and behaviors such that new employees witness and observe how partners solve problems. The atty. in this case happens to be a partner in the Phoenix firm. Where are the values – based on this scenario, appears to be no foundation of an ethical culture here in the Phoenix office. Don’t they teach in law school – ‘How would you like your actions printed in the NY Times ? ‘