In the past they have been good. Now however I call and the receptionists are rude. You are the first point of contact, be polite. They act like I'm a burden or as if they have something better to do than answer phones. Maybe a little customer service class will do some good. You are not making the people you work for look good. At the end of the day we are your customers, treat everyone with respect and patience. What I will say is that legal assistant was wonderful, knowledgeable and patient. I would have given it 5 stars if it wren't for the receptionist.

Greg helped me get my green card, before I had a TN work visa that I needed to renew every year, thanks to Greg, Jessica and all his staff I now have my green card, they are very professional and explained every step of the green card process

This place is now called" Cross Roads Law Group"Has answered all my questions,been on top of all paper work ,My husband receive his green card in less then a year. Staff has great communication, Esmeralda and Karina worked to the maxium to accommodate every client .Our trip To Juarez was very smooth thanks to them!! ,Jessica Dihn has been extremely on top of every single paper from emails to texting making sure we were just great in Mexico.To me means alot they CARE FOR THEIR CLIENTS They help you from step 1 until the End.I HIGHLY RECOMMEND THIS LAW FIRM.
IM SORRY FOR PEOPLE WHOS HAD BAD EXPERIENCES..
BUT OVER ALL TRUST THIS PLACE ,THEY WILL TREAT YOU LIKE FAMILY. YOU WILL NOT REGRET IT!!

(Translated by Google) Q Nefasto the service my daughter resibio q s not warned him not return home changed d Calls t lie and cheat the worst service q can one find the star gave it to write this review on my worst enemy recommend them

(Original)
Nefasto el servicio q mi hija resibio no le avisaron q s cambiaron d domicilio no regresan Las llamadas t mienten y enganan el peor servicio q puede uno encontrar la estrella se la di para poder escribir Este comentario ni a mi peor enemigo se Los recomendarian

Bad, they changed their name to Crossroads Law Group, in 3200 N. Central. So they made my mom wait 3 and a half years for her resident card, which caused her to go to CD Juarez. The first appointment for visa was cancelled by the lawyer? Which caused us to pay twice for the freaking visa fee. They do not have a contract stating how much will it cost. Not organized. Please do not go here. They will make you pay even more that's what we believe.
I just don't like their law firm.
I am telling you by experience, do your research and reviews for every lawyer you consider to help you.
No vallan con estos abogados. Ya cambiaron de nombre y se llaman Crossroads Law Group.

Does anybody knows where this place moved to????? I can't find them on camelback

No bueno. Dealing with this office was a complete waste of time and money. They were very prompt in communication until fees were paid, then not at all after. All we received for our fee was spotty communication, no answers to voicemails, and a bunch of false assurances. Their ineptness delayed our case by months, which possibly would have been even longer if we hadn't contacted the NVC directly with our questions.

If you wonder if you need a lawyer, see if you can do it on your own first. If you're in trouble and you need one, find a different one.

My husband started the process for his DACA in 2014. We met with Mr Oester himself and he wrote down all of our options now and for the future once I sponsored my husband. We then meet with her assistant Esmeralda, who gave us all the documents we needed to come up with. We had to wait to save up money and come up with the documents but once we did and turned them in - they were sent out right away. It took forever to finally get my husbands visa but that was an issue with immigration office not the lawyer. We did go in multiple times to the office and only ever met with Esmeralda not Mr Oester - which was a little different. But she always answered all our questions and was very nice. Actually have an appt w/ her next wk. HIGHLY RECOMMEND!!!!!

Worst place ever karina is not helpful its been over a year and i still haven't resive anything !!

This place a joke, they dont follow up with you at all. They dont even know what they are doing the staff are no help. Glad we didnt continue business with them. i do not recommend this place to anybody!!! Spend your money elsewhere.

My mom's application was filled out wron. It took almost a year to renew her permanent resident card. My wife's fingerprints are taking a year. My brother in law's permanent resident application was denied. Please stay away from this place.

This law office is a joke. Karina is inefficient, absolutely no attention to detail, and unable to communicate anything important ever. Greg Oester is never around, not sure what he actually does. Our process which should have taken 2-3yrs, stretched to almost 5yrs with these fools. Do not use this office.

(Translated by Google) I don't like to speak badly but BELIEVE ME THAT IT IS THE WORST SERVICE I HAVE OBTAINED IN ALL TIMES. If I had followed the recommendations I would not have stolen these fakes. Look for other options that really work. Liars and nothing professional. Just to collect are good. If you still have a service with them, confirm for yourself if you really send the documents.

(Original)
No me gusta hablar mal pero CRÉANME QUE ES EL PEOR SERVICIO QUE HE OBTENIDO EN TODOS LOS TIEMPOS. Si hubiera seguido las recomendaciones no me hubieran robado estos falsos. Busquen otra opciones que realmente trabajen. Mentirosos y nada profesionales. Solo para cobrar son buenos. Si aún tienen un servicio con ellos confirmen por ustedes mismos si realmente envían los documentos.

(Translated by Google) The worst service I have received in my whole life. I work assisting people and would never treat someone like Esmeralda to treat me today! I do not recommend their services! Women do not know how to treat the client. And the lawyer is always in court and not available to serve the client. Lack of profesionalism.

(Original)
El peor servicio k e recibido en toda mi vida. Yo trabajo asistiendo personas y nunca trataria alguien como Esmeralda me trato hoy! No les recomiendo sus servicios! Las mujeres no saben tratar al cliente. Y el Abogado siempre esta en la corte y no disponible para atender al cliente. Falta de profesionalismo.

I was very pleased with the service I received over this past year. Thank you for your great kindness, helpfulness and efficiency in the processing of my Green card,

(Translated by Google) This will be translation in Spanish as well.
It was great to meet to Jessica, she help me guide everything. We had so much questions and all where answer with honestly and truthfully. . I never regret coming here .. One thing for sure all negatives that was said about Jessica that ignorant ppl .. Our case went smooth and great .. Thank thank jessica for ur time and hard work ..
 I never regret opening here to the firm oester riccobono especially jessica helped me a lot all my questions were answered as I expected is the best I found in all of Phoenix and for all the people who said that Jessica is not a good lawyer is because they burn because they didn't do their process clearly without lying to them. Thanks jessica for all god you bendinga you did me an excellent job.

(Original)
This will be translation in Spanish as well.
It was great to meet to Jessica, she help me guide everything. We had so much questions and all where answer with honestly and truthfully. . I never regret coming here.. One thing for sure all negatives that was said about Jessica that ignorant ppl.. Our case went smooth and great.. Thank thank jessica for ur time and hard work..
Jamas me arrepiento aber benido aqui a la firma oester riccobono en especial jessica me ayudo mucho todas mis preguntas fueron contestadas como yo esperaba es la mejor que encontre en todo Phoenix y para toda la gente que dijo que jessica no es una buena abogada es por que se arden por que no hicieron su proceso claramente sin mentirle. Gracias jessica por todo dios te bendinga me hiciste un excellente trabajo.

Been waiting a year and nothing would not recommend it at all..

Emmanuel

(Translated by Google) Do not waste your time! They gave me a DACA permit but I asked them to do it in my married name and they did it in my maiden name. When I received my permission, I hied them and they told me that I would have to pay again to make another application, when it was their mistake and not mine because I asked them to do everything in my married name. Apart from that they have very bad customer service. I do not recommend them.

(Original)
No pierdan su tiempo! Me hicieron un permiso de DACA pero les pedi que lo hicieran a mi nombre de casada y lo hicieron a mi nombre de soltera. Al resivir mi permiso les hise saver y me dijieron que tendria que pagar de nuevo para que me hicieran otra aplicacion, cuando fue error de ELLOS y no mio pues yo les pedi hicieran todo a mi nombre de casada. Aparte de eso tienen muy mal servicio al cliente. No los recomiendo.

(Translated by Google) This signature is the worst in Arizona I feel robbed by them. I paid them 1500 dollars for an emigration case they never answer the phone they are not serious and they never returned my money

(Original)
Esta firma es la peor de Arizona me siento robado por ellos. Les pague 1500 dolares por un caso de emigración nunca contestan el teléfono no tienen seriedad y jamas me regresaron el dinero

NO! NO! NO! DO NOT GO TO THESE PEOPLE VERY NEGLIGENT!!!. I NEVER MET THE ATTORNEY PERSONALLY IN THE 2YEARS THEY HAD MY CASE. I BASICALLY DID ALL THE WORK, WHEN LETTERS WOULD COME I HAD TO NOTIFY THEM BECAUSE THEY DONT CARE TO CHECK THIER MAIL. THE GIRL IN HIS OFFICE DON'T KNOW WHAT SHE IS DOING. (KARINA) SHE GAVE ME FALSE INFORMATION SAYING THEY CAN HELP US AND OUR CASE WILL BE FINE.. SHE LIED AND EVEN DID MY PAPERWORK WRONG PUTTING SOMETHING I NEVER SAID. THEY TOOK MY MONEY KNOWING WE WOULD GET OUR WAIVER DENIED AND SHE NEVER RETURNED MY PHONE CALL......... NOW, HAD THE ATTORNEY MET WITH US HE WOULD HAVE BEEN ABLE TO TELL US WE DIDN'T QUALIFY FOR A WAIVER BUT HE PUTS THE GIRLS TO WORK FOR HIM. PLEASE TAKE YOUR CASE ELSWHERE AND ALWAYS GET A SECOND OPINION SOMETHING I SHOULD HAVE DONE. I WILL NEVER RECOMMEND THEM TO ANYONE. .. NO VENGAN AQUI.

Being able to work in this country and helping out my family is such an accomplishment to me. Not having to worry about being deported is such a relief, I am truly thankful for everything you guys have done for me. This is a blessing!

(Translated by Google) Do not come with these lawyers do not know what they do, they boast many years of experience but the only thing they care about is your money, look elsewhere, I tell them seriously and in clear words ...

(Original)
No vengan con estos abogados no saben lo que hacen, presumen de muchos años de experiencia pero lo unico que les importa es tu dinero, busca en otra parte, se los digo enserio y en palabras claras...

Ripped us off! The type of case they told us we needed would have permanently ruined my husbands chance at being here legally! And would have given him a 10 yr penalty! Don't trust them! They are only looking out for there pocket book... we are lucky that we got a 2nd opinion!