Moved to Peachtree City from Washington State. I have a very complicated tax return and needed tax advice for my personal taxes and 3 businesses. Lana Hendrickson provided clear direction to help save taxes, answered all my questions quickly when I sent emails or made phone calls. I am thrilled with her service and with the professionalism demonstrated throughout the office. DEFINITELY 5 star experience!!!

GREAT Experience ! I had always used H&R Block but decided to work with Ms. Hendrickson because of Tax changes. She explained the Tax Return to me in a way I could better understand all of the Tax changes. She is extremely knowledgeable, experienced, responsive, attends to details -- I will be back to work with her and her office next year !! Highly recommend on all levels !

Ms. Hendrickson & her staff are helpful, professional and attentive. I started working with Ms. Hendrickson for 2017 Income Taxes. She took care of my Taxes and answered all my questions about Tax Reform, very knowledgeable ! Very much highly recommend and I will be working with her again for 2018 tax return. Thank you to all at this office for such a good experience.

I found Lana Hendrickson and everyone in the office to be professional and knowledgeable -- Ms. Hendrickson spent so much time with me as I have had IRS problems in the past. She is very thorough to understand what needs to be done to settle down the IRS letters. I am very comfortable working with her. She is also responds quickly to EM or VM messages.

I have been working with Lana Hendrickson for over 7 years. I am self employed and have rental properties. Being self employed, I have gotten IRS letters auditing 2 years at one time. Ms. Hendrickson handled the IRS letters and the audits had "no adjustments" from the audit. I was thrilled and relieved -- looking forward to working with her again this year.

After 25 years of working with my former CPA, things began to get too routine, i.e. no proactive advice on saving tax dollars. I decided to interview with 5 local CPAs. I interviewed with Ms. Hendrickson first. After the other 4 interviews, I came back to Ms. Hendrickson. She is very proactive about saving tax dollars and not leaving "money on the table" for the IRS to take. Ms. Hendrickson reviewed my 2017 Tax Return prepared by previous CPA, she identified a tax saving of approximately $1100. She prepared an amended Tax Return to have the refund processed by the IRS and GA. HIGHLY RECOMMEND !!!

Highly recommend working with Lana S. Hendrickson, CPA. She is experienced, knowledgeable, careful listener, provides sound advice and stays current with tax code. I consider her my tax coach ! So appreciate her and her efforts !!!!

I moved to GA from CA in 2017. I reached out to several local CPAs and decided to work with Ms. Hendrickson for multiple reasons, she is professional, knowledgeable, experienced, patient to answer my questions, and she asks a lot of questions about my business to make sure she understands my tax situation. Ms. Hendrickson reviews the previous years of tax returns and offers future recommendations to improve tax situation, i.e. reduce taxes through good tax planning !!! She and office staff are amazing and I feel 100% confident in hiring her office again for 2018 taxes.

Ms. Hendrickson has a wealth of experience, knowledge, advice, direction to help me with my growing online business. She helped me save approximately $6200 in overpaying income taxes as I was using Turbo Tax. She reviewed the 2016 tax returns, noticed the error, we filed an amended return and I got a refund !!! Outstanding service from her and her staff -- so thankful I work with her !

When my former CPA passed away, I needed to interview with several CPAs as I have a complicated tax return. After meeting with 4 CPAs and not confident in the approach to take care of my needs, I made an appointment with Lana Hendrickson. I had a wonderful experience with initial consultation. Ms. Hendrickson is precise, experienced, knowledgeable, professional and ready to work with me. She gave me direction on what to expect for tax year 2018 and helped me understand more about business taxes than previous CPA had done. I found her office to be very professional, responsive and attentive.

I have been a client for over 15 years. My experiences have always been exceptional service on all levels. Both Ms. Hendrickson and her staff are extremely helpful, attentive, professional, knowledgeable and proactive. I have 2 businesses and of course my Individual taxes completed by Lana Hendrickson. Her office takes care of all my business needs and makes certain I do not over pay taxes. All deadlines are met, never had any issue with any aspect of professional services.

I have both personal and business tax returns with Lana Hendrickson. Ms. Hendrickson makes certain all tax returns are filed timely, complete and accurate. I have been her client for 14 years and have always been impressed with her knowledge and consider her an expert in Income Taxes preparation and planning for future taxes. I am thankful for her expertise in helping me work through some challenging times with my business. Once I send information to her, I know everything will be ready for a detailed review and all my questions, if any, are answered.

Superior service, extremely knowledgeable, provided timely responses each time I ever had a question. Helped me get GA DOR old tax issues from previous CPA resolved quickly

Lana is very experienced and appears to have solid knowledge of accounting, however, she and her office are completely unreliable and communication is terrible. We are a newer business and we were looking for assistance in building a solid foundation for our accounting. The initial consultation was great, but follow-up communication was the worst I've ever seen in a professional business. We literally had to resort to threats to get an email answered or a phone call returned. We ultimately parted ways because we could not trust that payroll, sales taxes, and other critical tasks would actually be completed as promised. We really wanted things to work out, but communication is key, and that was completely lacking with Hendrickson and Associates.

I have worked with Lana Hendrickson for over 15 years. She helped me with original income tax issues for my Business and Personal when I was self prepared on tax returns. She has proven work ethic to resolve issues with Tax Authorities which I created by trying to do tax returns myself. Dealing with the IRS and State of GA is a very long process. Lana Hendrickson worked diligently to resolve the issues as she understands how to deal with the Government . She is extremely knowledgeable, responsive, consistently delivers on time results. Working with her gives me satisfaction things are done right.

BEST experience ever had with a CPA. Ms. Hendrickson took extra time with me to explain how retiring made a difference in 2017 compared to 2016 EXTREMELY Professional, Attentive, Responsive. Highest regard and recommendation

Another good experience ! I have worked with Ms. Hendrickson for 11 years. Ms. Hendrickson takes the time to ensure all of my tax documents are in order prior to preparing the tax returns. She reviews and explains the IRS and GA tax returns with me every year Very happy with her services.

Wonderful experience; very knowledgeable; provided direction for 2018 tax year; delivered tax return quickly; went through the entire tax return with me and my wife --- highly recommend Ms. Hendrickson !!

My personal experience with Ms. Hendrickson was wonderful. She helped me tremendously with IRS issues, filing prior year tax returns. I found her to be attentive, responsive, complete with information and accurate in all aspects. I highly recommend her services.

Filed incorrect information and very unresponsive to correct the issue two years in a row. I would not recommend using her

Professional. Caring. Genuinely concerned about my family's financial picture. Lana allows me to focus my time on teaching and coaching.

My former CPA retired that I had worked with for 15 years. I went to Ms. Hendrickson and was so impressed with her knowledge, the questions she asked me about prior year tax returns. She made certain she understood all of the complexities of my tax returns since I have 3 businesses and Individual Taxes. I have never worked with a CPA that was so thorough and seeks to fully understand my taxes so we can save tax dollars !!! Strongly recommend Ms. Hendrickson to get the job done !

Very professional and knowledgeable. I am a consultant and have multi state tax returns in addition to the IRS tax returns. Very complicated; however, I have never worked with a CPA that spends the time to understand my complicated tax returns like Ms. Hendrickson. She is extremely thorough, professional, gets into the details to make certain the tax returns are ready for an IRS audit upfront, not a "wait and see" experience at all ! I am very thankful to have had a referral from one of her other clients which also states Ms. Hendrickson excels !

Lana Hendrickson helped my husband and I make sense of our tax situation quickly and with care. She will be our CPA from now on year to year. Thank you so much for your expertise and professionalism. We highly recommend her company.

Absolutely wonderful results ! I was self prepared in a tax return, got audited, IRS tried to assess $8211 as "taxes owed" -- I took the letters to Ms. Hendrickson. She dealt directly with the IRS on the audit issues and I owe ZERO to the IRS -- welcome relief !! Thrilled with results ! Cannot thank Ms. Hendrickson and her staff enough !

I am thrilled with the professionalism, office staff and knowledge of taxation Ms. Hendrickson provided to me. I have a new business, she coached me through every step of what I need to do to ensure I do NOT overpay taxes. I am now working with her on a monthly basis -- 5 stars ALL the WAY !!

I would highly recommend Ms. Hendrickson for helping anyone with their taxes. She helped me when I needed to have two years of taxes amended because they were not done right previously. She is very professional and always responds to my questions in a timely manner. I will always use her from now on.

Lana is fantastic. She knows her stuff and has taken great care of us.

I am a new client with Lana Hendrickson due to Tax Reform as I used to use TurboTax. Lana Hendrickson made absolutely certain I understood all of the changes to my Tax Return because of Tax Reform. She also helped me tremendously with 2019 tax planning to make certain we have 'no surprises' for 2019 tax returns. I am thrilled to have her working 'in my corner' and minimizing income taxes as much as possible !!!

Lana has served as the accountant for my business for over 10 years and she had always given its great advise on the structuring of our finances. She's a wonderful person and extremely competent. You couldn't pick a better person to be your accountant!

Lana has been doing my taxes for two years now and I absolutely love her! Everything is so simple and she completes them fast and efficiently. I highly recommend!

5 STARS !! I started a new business and the current CPA I was working with did not explain anything to me about a business and how to reduce income taxes. I was referred to Lana Hendrickson, made an appointment, and she took additional time to explain to me basically everything I need to know, what I need to do to make certain I am successful and NOT over paying taxes !!! She is a wealth of knowledge and experience. She answered my questions and we now have a plan in place !! I am thrilled to have her in my "corner" to coach and direct me tax wise and finance wise.

Great service !

Lana is very proficient and thorough with her work ethics. Highly recommend her if you have your own business.

Very pleased with her professionalism

Very professional! Loved Lana and her team.

Mrs. Hendrickson is GREAT!!! She is professional, knowledgeable, and an asset to the profession! I am totally grateful for her guidance and expertise. Any referrals I have sent have called me and thanked me over and over. I am extremely grateful she takes good care of me in an industry I have no understanding of.

Lana is one of the nicest people you will meet. She has been doing my personal and company taxes for several years now, and I couldn't be happier with the service I have gotten over the last 4 years.

Strongly recommend working with Ms. Hendrickson. Very much appreciate the opportunity to work with Ms. Hendrickson and her Team. Extremely thorough, fact based, professional, with a competent Team in the Office. Thank you for all you did to ensure we have all taxes in the proper place. Wonderful Experience !!!!!!

I had the good fortune of affiliating with Hendrickson & Associates when the larger firm I relied on for tax preparation pulled out of the individual market. This wound up being a blessing because Lana became a partner to help me minimize my tax liability. I found the firm to be very communicative during the process and responsive to any questions along the way or during the year. Highly recommend Lana and team for their expertise and professionalism.

Attentive, Exceptional Service, Strongly Recommend With an audit background, Ms. Hendrickson knows what to expect from IRS and State of GA

Wonderful Experience !!! Ms. Hendrickson takes the time necessary to explain and review all tax returns with clients. Highest recommendation for Hendrickson & Associates, LLC !

I have been a customer of Hendrickson & Associates for over 7 years. I have been completely satisfied and have had nothing but good experiences with Lana Hendrickson and her Staff. Lana is a true professional with excellent customer service and a quick response time to all questions we have regarding our Business throughout the year. Her attention to detail and knowledge of all Tax Issues relating to our Business our first rate. Lana, and her employee Christy, handle our payroll in addition to our Corporate tax returns. I highly recommend Hendrickson & Associates!

Very unprofessional! Lana Hendricksen made a mistake on my taxes by adding a $3,104 dollars from 2014 tax year that I had already paid a penalty to the IRS for which she was aware, because she advised me to pay it. I caught the error, which should not have even been on my 2015 Tax Return, so I called her office right after I left her office on the same day I met with Lana to advise her NOT to e-file my tax return until a correction was made. She went ahead and e-filed my returns anyway! Then all week I was asking to speak with her and was put off my her staff Lisa and Christy and was told she had back to back appointments. She avoided me for a week and I was simply asking for amended returns. Finally her staff advised me that I could pick up the amended returns from her office at 6:00 pm on a Friday night. At the time of pick up, I had questions about why the state income taxes and wanted to know why they were exactly the same amount owed as the original, even with a decrease in income of over $3,000.00?!? Her receptionist, Lisa replied " I am not an accountant." I then asked for a phone appointment on Saturday to discuss the issues, and a 1:00pm phone appointment was scheduled. Of course when I called her office at 1:00pm I was told by Chritie that Lana was in an appointment that went over time and she would call me back. At 4:00pm Saturday I called her office and they were closed!! I paid $185.00 to Lana Hendricksen for inaccurate and poor service!! Now I will have to go elsewhere and pay to have it re-checked!! also, Lana put her signature stamp on the amended returns and scribbled it out!! She did the amendments not me!! Her office (Lisa), told me that was her signature! Funny Christy last week had no idea what the scribble over the stamp was!
I was still had questions about sending the original incorrect Returns with the amended returns and Lisa ( again very rude, bringing up that she read my review of the CPA), told me I did not have to send the original incorrect returns, only what I was given. Doubting this I called another tax service, and was advised I DO have to send copies of the original tax returns!! Apalling and irresponsible way to run a CPA firm!!
She should be embarrassed!